Senior Recovery Specialist

RECOVERY IS YOUR expertise. SOLUTIONS ARE YOUR strength.

The Opportunity
As a Senior Recovery Specialist youre the steady hand behind some of the Banks most complex and sensitive recovery matters. You understand that every file has a story and every decision requires a thoughtful balance of risk management customer care and sound business judgment.

You dont just manage recovery files you navigate complexity uncover solutions and protect the Banks interests while helping customers through difficult circumstances. Whether youre administering insurance claims following a property loss assessing mortgage renewal risk or managing foreclosure and power of sale proceedings you bring expertise professionalism and confidence to every interaction.

Working closely with borrowers legal counsel mortgage insurers adjusters realtors builders and internal partners youll play a critical role in mitigating losses protecting security interests and delivering effective resolution strategies from start to finish.

The Team Youve Been Looking For
As a wholly owned subsidiary of AMA we share a proud legacy of service and a commitment to doing the right thing for our customers our communities and each other. At Bridgewater Bank youll be part of a nimble forward-thinking organization where your ideas matter your contributions are valued and your growth is encouraged. Were driven to make a positive impact and our close-knit culture values flexibility innovation and genuine connection. As part of the Bridgewater team youll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel insurance memberships and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Flexible work models that make sense for your lifestyle

Who You Are

• Youre analytical organized and thrive when managing complex files with multiple moving parts.
• You bring strong expertise in mortgage recoveries collections foreclosure proceedings and loss mitigation.
• Youre comfortable making difficult decisions while balancing risk policy requirements and customer outcomes.
• You have a keen eye for detail and can confidently review mortgage legal title and insurance documentation.
• Youre a skilled communicator who can navigate sensitive conversations with professionalism empathy and firmness.
• Youre resourceful and know how to work collaboratively with internal stakeholders and external partners to drive outcomes.
• You exercise sound judgment and confidently recommend next steps in challenging situations.
• You remain calm focused and solution-oriented when dealing with deadlines legal matters and complex customer circumstances.

How Youll Make an Impact

• Administer insurance claims where the Banks security has been affected by partial or total property loss ensuring appropriate use and distribution of insurance proceeds.
• Partner with customers insurance adjusters builders solicitors and other stakeholders to support property repairs rebuilds and claim resolution activities.
• Review maturing mortgage accounts to assess risk determine renewal eligibility and recommend appropriate renewal terms where required.
• Provide expert analysis and recommendations regarding non-renewal situations while ensuring customers receive clear and timely communications.
• Support the ongoing evolution of recovery policies procedures and guidelines to reflect regulatory changes process improvements and operational requirements.
• Manage a portfolio of legal recovery files involving foreclosure and power of sale proceedings from initiation through final resolution.
• Coordinate legal action with external counsel negotiate payment arrangements resolve title issues and facilitate property sales or transfers to mortgage insurers.
• Identify opportunities to mitigate losses by managing legal costs protecting collateral and supporting effective recovery strategies.
• Complete loss provisioning assessments and provide insight into anticipated recovery outcomes risks and potential losses.

What You Bring to the Table

• Post-secondary education in Business Administration Finance Legal Administration Real Estate Accounting or a related discipline or an equivalent combination of education and experience.
• 57 years of progressive experience in foreclosure power of sale collections recoveries or related mortgage servicing functions.
• Experience working with mortgage insurers law firms insurance adjusters builders realtors appraisers and other recovery-related stakeholders.
• Working knowledge of mortgage documentation title matters security registration insurance proceeds administration and recovery-related legal processes.
• Intermediate proficiency with Microsoft Office applications particularly Excel Outlook and Word.

Belonging Matters Here
Bridgewater Bank is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however only those selected for an interview will be contacted.