Senior Market Research Manager, IUU

Who We Are:

Ipsos is one of the worlds largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbooks GRIT report for four consecutive years we operate in 90 markets offer more than 75 data-driven solutions and serve over 5000 clients worldwide. Our research methodological implementation and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. Were proud to have been named one of Forbes Americas Best Employers for Company Culture in 2025 Forbes Americas Best Employers for Women in 2026 and recognized by Newsweek as one of the Worlds Most Trustworthy Companies in 2026.

About Ipsos Understanding Unlimited

Ipsos Understanding Unlimited is Ipsos global qualitative research business. We bring life to life by listening to observing and illuminating human interactions helping clients understand people and bring cultural intelligence into their decision-making. Our global community of 1300 qualitative specialists includes ethnographers community managers semioticians and researchers with diverse expertise. Together we help clients understand people across 88 cultures.

What makes this role important at Ipsos

As a Senior Account Manager in our qualitative division IUU youll be at the heart of delivering high-quality qualitative research amongst a team of over 20 qualitative research specialists. Youll turn research designs into well-run studies manage the details that keep projects on track moderate with confidence and provide clients with a reliable day-to-day point of contact. This role is suited to someone who takes ownership thinks ahead and understands the foundations of excellent qualitative research. Youre comfortable managing multiple moving parts and know what needs to happen next to keep clients teams and projects moving forward.

What you can expect to be doing:

• Develops and delivers high-quality proposals research and insights to leading Canadian clients across a variety of sectors

• Collaborating with different quantitative divisions across Ipsos on client research needs

• Manage multiple research projects at different phases from proposal to insights delivery. Responsible for the client service aspect of the project coordinating with your fellow researchers to ensure that the clients needs are met.

• With manager support work to develop existing clients and new business streams.

• May act as manager to one or more Account Managers/Research Analysts. Includes overseeing training schedule day-to-day guidance and supervision and providing feedback (both ongoing and during annual review and goal setting).

This might be the job for you if you have:

• Hit the ground running 3-5 years qualitative market research experience with strong knowledge of the foundational elements of qualitative research including study set-up project management recruitment screeners discussion guide development and first-draft reporting writing.

• Experience executing a range of in-person and digital qualitative methodologies.

• Proven ability to manage multiple projects timelines and competing client needs with organization diplomacy and attention to detail.

• A proactive solutions-oriented approach with the ability to anticipate next steps solve problems and work independently with personal accountability.

• Strong client service skills and experience serving as a day-to-day client contact.

• Strong written and verbal English communication skills including qualitative analysis storytelling and presentation development.

• A collaborative working style and the ability to contribute effectively within a project team.

• Strong proficiency in Microsoft Office particularly PowerPoint Word Outlook Teams and Excel.

• A bachelors degree or higher preferably with a focus on research.

• Must be comfortable with and proficient at deploying AI and LLM tools within the Ipsos corporate environment

• Bilingualism in French and English is an asset.

If you dont meet 100% of the requirements we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to!

In accordance with Ontario & British Columbia law the estimated base salary range for this role is $70000to $75000 CAD. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location work experience skills knowledge education and/or certifications.

Whats in it for you:

At Ipsos youll experience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit:Why Work at Ipsos CA

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line with code of best practices concerning diversity and inclusion human rights equality and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability.

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