Senior Manager, Governance and Control
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Job Summary
Join a Challenger
At EQ were remaking banking so every Canadian gets ahead every day. Serving nearly 4 million Canadians from coast to coast we offer a wide variety of financial services from banking and lending to trust and credit union solutions.
Weve been at this since 1970 challenging the conventions of traditional banking with smarter faster and more connected financial experiences.
Whats kept us moving The people behind it all: challengers who ask better questions push back on old assumptions and look for a better way forward.
If youre driven to help reshape how banking works for Canadians and the businesses that power our economy this could be your next big opportunity.
We cant wait to get to know you!
This position is pivotal in the governance control and operational risk management activities for Personal Banking. The Senior Manager will lead the design implementation execution and reporting of 1st line testing and risk management programs ensuring regulatory compliance and operational excellence. This role supports both day-to-day business priorities and strategic initiatives collaborating with cross-functional teams to build and maintain a robust risk and control environment.
1st Line Control Testing and Governance
Develop maintain and continuously update a comprehensive inventory of controls covering both key and non-key controls within the 1st line in alignment with OSFI Guideline E-13 requirements.
Design implement and execute 1st line testing activities for key controls ensuring alignment with regulatory requirements and internal standards.
Analyze test results identify control gaps and remediation strategies and communicate findings with actionable recommendations.
Review and streamline processes and controls across the business.
Challenge and provide coaching on how to improve existing processes to enable controls to be effective while enabling agility.
Create and maintain a central inventory of key controls procedures policies testing activities evidence action items deliverables and various other documentation in SharePoint enabling efficient communication with senior leaders.
Lead the periodic refresh of key controls.
Act as subject matter expert on issues management within the Banks RCM Tool (Resolver)
Track and manage remediation of identified issues ensuring timely resolution and continuous improvement.
Remain current on regulatory developments industry best practices and emerging risks in personal banking.
Review and draft department policies and procedures relating to issues management and testing of controls.
Design and deliver training and guidance 1st line on testing processes and expectations.
Reporting
Prepare and deliver concise reports to senior leaders summarizing testing outcomes control effectiveness regulatory themes and risk trends
Support reporting for Board and senior leadership highlighting key risks and control gaps in Personal Banking
Collect analyze and report on relevant metrics
Post-secondary education in a related field (Risk Policy Risk Management Business Law Finance)
Minimum 5 years of progressive risk management audit experience or first line risk management experience (OSFI 1B LOD) preferably in the financial industry.
Knowledge of the financial services sector (understanding the different products/services/channels)
Knowledge of risk management compliance matters regulatory/legal issues and business planning strategies.
Knowledge of regulatory legislation including but not limited to the Bank Act Proceeds of Crime Privacy federal consumer protection laws regulations and best practices.
Previous experience in Compliance testing or Audit
Excellent listening written and verbal communication skills to influence a wide range of internal audiences and interact with all levels of management.
Strong judgment a practical approach and commitment to achieving excellence in regulatory compliance management.
Ability to develop and maintain strong relationships with internal and external contacts.
Effective problem-solving capabilities.
Excellent organizational skills and the ability to work independently perform under pressure within tight time constraints.
Working knowledge of Microsoft Office (Word Excel and PowerPoint).
Equity Diversity & Inclusion
EQ is committed to building an inclusive accessible environment where every employee feels valued respected and supported. We believe our organization is stronger and our people thrive when we honour and celebrate diverse experiences identities and perspectives. Were equally committed to supporting your growth both professionally and personally.
We provide a barrierfree recruitment process and work environment. If you require accommodations at any stage we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process EQ uses AI to help screen assess and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank the countrys seventh-largest Schedule I bank by assets which operates EQ Bank Canadas Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
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Required Experience:
Senior Manager
About Company
At Equitable Bank, we specialize in providing branchless financial services that meet the unique needs of all Canadians. Our range of mortgages, savings accounts and investment options are designed to offer the right solutions to match any unique circumstance.
