Senior Director Enterprise Performance, Evaluation and Strategic Initiatives

Position Title: Senior Director Enterprise Performance Evaluation and Strategic Initiatives

Employment Status: Permanent Full Time

Position Status: This is a Non-Bargaining Unit position

This posting is for a new vacancy.

Hours of Work: Monday to Friday 35 Hours

Position Reports to: Chief Executive Officer

Salary Range: $125000 - $140000 commensurate on skills and experienceplus participation in HOOPP and Group Benefits.

Primary work location: Oshawa (Hybrid work environment); Staff may be requested to work out of other DCHCs sites in Pickering Whitby Ajax Oshawa South and Oshawa North (Airport Road) as required.

Direct Reports: 5

Manager

Quality Improvement Coordinator - 1

Health Information Specialist - 1

Data Analyst - 2

Organization

Who We Are: Durham Community Health Centre (DCHC) is a charitable registered organization that provides integrated accessible and equitable community-based primary care wellness services and health education for Durham community members facing barriers to health and well-being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations including Indigenous peoples Black communities 2SLGBTQI community members newcomers to Canada seniors and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians nurse practitioners nurses counsellors dietitians outreach workers medical secretaries and administrative staff. Together we place each client at the centre of care and respond to their needs through integrated clinical care wellness support and health education.

Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan Theory of Change brand client stories and resources we are diversifying expanding and strengthening how we serve the community.

Position Overview

Durham Community Health Center (DCHC) is seeking an exceptional self-driven leader to take on the role of Senior Director Enterprise Performance Evaluation and Strategic Initiatives. The role demands a leader who thrives in complexity excels in driving enterprise-wide performance and is relentless in the pursuit of excellence.

At DCHC we are committed to a collaborative culture where strategic thinking execution discipline and shared leadership are at the core of everything we do. As a key member of the Executive Leadership Team the Senior Director will be responsible for aligning enterprise performance strategic initiatives and quality improvement with DCHCs long-term vision.

This role is a unique opportunity for an innovative leader to build high-impact frameworks for evaluation decision support special project execution and quality transformation. The right candidate will be a visionary a doer and a collaborator; someone who can seamlessly transition between strategy and execution while fostering an organizational culture of continuous improvement and strategic excellence.

KEY RESPONSIBILITIES

As a member of the Executive Leadership Team and strategic advisor to the CEO the Senior Director provides enterprise leadership across strategy execution performance intelligence transformation risk quality accreditation and organizational alignment.

1. Enterprise Strategy & Execution

Translate DCHCs strategic plan into clear annual priorities business operating plans performance measures and funder accountabilities.

Lead enterprise strategy execution and monitor progress against strategic commitments ensuring alignment with organizational priorities and long-term strategic objectives.

Ensure alignment between Board priorities CEO direction ELT accountabilities resource management and organizational initiatives execution.

2. Enterprise Performance & Intelligence

Establish DCHCs enterprise performance management framework.

Develop integrated real-time dashboards scorecards quality indicators and performance reporting tools.

Lead enterprise analytics program evaluation KPIs outcome measurement governance reporting and data-informed decision-making.

Provide the CEO and ELT with timely intelligence focusing on trends to support strategic decisions and performance improvement.

3. Strategic Initiatives & Transformation

Lead CEO and ELT-sponsored strategic initiatives complex enterprise projects and transformational initiatives that improve service delivery and operational effectiveness.

Establish clear governance framework milestones accountabilities and measures for all organizational initiatives aligned to DCHC corporate balance scorecard.

4. Enterprise Risk Quality & Organizational Excellence

Lead the enterprise risk management strategy including proactive risk identification mitigation monitoring annual planning and reporting.

Lead DCHCs enterprise Quality Improvement and accreditation strategy including organization-wide QI frameworks and compliance reporting.

Integrate quality risk performance evaluation and continuous improvement into one enterprise framework.

Strengthen organizational resilience accountability and readiness for emerging challenges.

5. CEO Advisory & Enterprise Alignment

Serve as a strategic advisor to the Office of the CEO.

Provide executive analysis strategic options decision support and recommendations that enhance program and organizational effectiveness.

Lead CEO Office strategic operating plans and priority tracking.

Identify and resolve cross-portfolio dependencies competing priorities and organizational barriers that could impede enterprise execution.

Champion One DCHC One Strategy One Enterprise.

Strategic Mandate

The Senior Director ensures DCHC has the clarity intelligence discipline and execution capability to turn strategy into measurable organizational and community collective impact.

QUALIFICATIONS & EXPERIENCE

Education & Certifications

Bachelors degree in healthcare administration Business Administration or a related field (masters preferred)

PMP Lean Six Sigma Change Management or a relevant performance excellence certification is an asset.

Experience & Skills

7-10 years of progressive senior leadership experience in enterprise performance strategic execution quality improvement program evaluation risk management or transformation leadership.

Proven success in leading high-impact initiatives enterprise-wide projects and complex change management efforts.

Strong ability to analyze data identify trends and translate insights into strategic action.

Deep understanding of Ontarios healthcare transformation integrated care models and emerging policy trends.

Exceptional leadership stakeholder engagement and executive communication skills.

Demonstrated ability to lead in a collaborative fast-moving and high-accountability environment.

What Sets This Role Apart

This is a high-stakes high-impact leadership role. It requires:

o A strategic powerhouse who can execute with precision.

o A collaborative leader who thrives in a multi-disciplinary fast-paced environment.

o A change agent who is comfortable leading transformational initiatives and navigating complexity.

o A data-driven decision-maker who can synthesize insights into actionable strategies.

Why Join DCHC

Impact at Scale Drive transformational change in a high-performing primary care organization.

Enterprise-Level Innovation Lead quality performance and strategic initiatives at the highest level.

Leadership Growth Competitive compensation HOOPP pension and ongoing professional development.

Benefits

Comprehensive health benefits

Healthcare of Ontario Pension Plan (HOOPP)

Growth and Development opportunities; annual professional development allowance

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

DCHC encourages applications from individuals who reflect the diversity of the communities served including Indigenous peoples racialized persons persons with disabilities members of the 2SLGBTQIA community and other equity-deserving groups.

Application Process:

1. While we thank all applicants for their interest in applying only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months for future consideration.

2. All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant it is your responsibility to ensure that you check your email regularly.

3. All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening).

4. Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act 2005 (AODA) the provisions of the Ontario Human Rights Code and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodation please contact our Talent and Culture team at or by email to

Required Experience:

Exec