Senior Design Operations Program Manager Agentic Design

Secure Every Identity from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. Were all in on this mission. If you are too lets talk.

At Okta we believe AI will fundamentally transform how design research and product development happen. We are looking for a Senior Design Operations Program Manager Agentic Design to lead the operationalization and enablement of internal AI agents plug-ins and automated workflows across our Design team reimaging how designers create in the AI era through internal AI agents.

In this role you will bridge the gap between AI tooling capabilities and practical design ops execution. You will partner closely with design product management and design systems to govern evaluate deploy and scale AI-driven design capabilities making our 60 person design org dramatically faster more consistent and highly innovative.

This is a tactical execution-focused builder role for an operations leader who is deeply curious about AI tools understands modern UX workflows and excels at change management team enablement and operationalizing new frameworks.

• Serve as the operational connective tissue driving AI adoption evaluation and workflow integration across Product Design UX Research and Content Design.
• Manage the intake evaluation and approval process for design plug-ins Model Context Protocol (MCP) integrations and generative AI tools (e.g. custom content design assistants design-to-code agents).
• Partner with internal engineering teams to operationalize ship and drive adoption of internally built AI tools and agentic workflows across the design organization.
• Foster a culture of experimentation and research establish guidelines and evaluation standards for AI agent usage and codify best practices for AI governance prompt library design and design quality safety.

• Lead the change management strategy for Oktas design system (Odyssey). Operationalize how roadmaps major releases component updates and usage guidelines are communicated and adopted across Design and Engineering.
• Operationalize design-specific accessibility programs. Roll out accessibility audits build localized guidelines and integrate continuous accessibility checks directly into design team workflows.

• Design and execute hands-on enablement workshops brown bags Figma/AI deep dives and hackathons to build AI capability across design and content teams.
• Create and maintain standardized operational templates workflow documentation and centralized resources so design teams spend less time reinventing process and more time creating.
• Measure adoption rates effectiveness time savings and business impact of deployed AI agents and design tools; leverage feedback loops to continuously refine processes.

• 4 years of experience in Design Operations Creative Operations or Program Management within complex software/SaaS design organizations.
• Strong hands-on experience using AI design tools generative AI capabilities LLMs Model Context Protocols (MCPs) custom Figma plug-ins and agentic workflows.
• Proven track record of rolling out complex operational initiatives design systems or accessibility standards across cross-functional teams with high adoption and minimal friction.
• Clear understanding of how UX Designers Content Designers UX Researchers and Design Systems Engineers collaborate across the product development lifecycle.
• A proactive self-directed problem solver who thrives on organizing ambiguity creating scalable documentation and getting things across the finish line.
• Exceptional verbal and written communication skills with a knack for translating complex technical concepts into intuitive guidelines for design teams.
• Deep familiarity with Figma FigJam Jira Confluence and emerging AI design tooling ecosystems (e.g. Cursor Claude Code OpenAI/Anthropic workflows custom MCPs).

**Must attend in person orientation in Toronto the first Tuesday of employment.

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Required Experience:

Senior IC