Senior Consultant Capital Markets

Sia Partners is seeking a Senior Consultant to support productivity efficiency and transformation initiatives within our Financial Services practice.

In this role you will work closely with business and operational stakeholders across Capital Markets at Sia to translate strategic priorities into structured operational execution and measurable outcomes. You will support initiatives focused on process improvement operational efficiency regulatory documentation and organizational effectiveness.

The ideal candidate brings strong business analysis and process improvement experience excellent project management discipline and the ability to translate complex operational processes into clear structured documentation and actionable recommendations.

This is a hybrid role based in Toronto (3-4 days from the office / client site)

Position Type: Open to hire Full time or Contract

What You Will Do

• Develop and maintain comprehensive process documentation including workflows Standard Operating Procedures (SOPs) desktop procedures and RACI matrices.

• Create detailed process maps using tools such as Visio Lucidchart or Miro to visualize end-to-end business processes.

• Establish documentation standards and templates to drive consistency across transformation initiatives.

• Partner with subject matter experts and business stakeholders to validate processes and ensure documentation accurately reflects current practices.

• Gather analyze and document business and system requirements.

• Define success metrics and KPIs to measure initiative outcomes operational performance and process improvements.

• Track deliverables dependencies milestones and risks across multiple concurrent workstreams.

• Maintain project artifacts including status reports action logs decision registers and other governance materials.

• Identify and escalate issues and risks proactively providing recommended mitigation strategies.

• Support broader productivity efficiency and transformation initiatives across Capital Markets.

• Contribute to continuous improvement opportunities by identifying process gaps inefficiencies and opportunities for standardization or automation.

Qualifications :

Must Have

• 5 years of experience in business analysis process improvement operations or a related discipline within financial services.

• Proven ability to analyze and document complex business processes and translate them into clear structured deliverables.

• Strong proficiency with process mapping and visualization tools such as Visio Lucidchart or Miro.

• Strong proficiency with Microsoft Excel PowerPoint and Word.

• Experience gathering analyzing and documenting business and system requirements.

• Excellent written and verbal communication skills with the ability to tailor communication to different audiences.

• Strong analytical problem-solving and organizational skills with exceptional attention to detail.

• Strong project management discipline and ability to manage multiple priorities under tight timelines.

• Ability to work independently while collaborating effectively with cross-functional teams.

• A proactive results-oriented mindset with strong ownership and accountability.

Nice to Have

• Experience within Capital Markets operations particularly in areas such as client onboarding lending payments transaction services or related functions.

• Experience with Agile Lean or Six Sigma methodologies.

• Professional certifications such as CBAP CCBA or Six Sigma Green/Black Belt.

• Experience with workflow automation RPA or process mining tools.

• Consulting experience within financial services or large-scale transformation environments.

What You Can Expect at Sia Partners

• Opportunity to work on high-impact Capital Markets transformation and productivity initiatives.

• Exposure to senior stakeholders and complex business transformation programs.

• A collaborative entrepreneurial environment focused on innovation and continuous improvement.

• Variety of client engagements and opportunities to broaden your Financial Services expertise.

• Opportunities for professional development coaching and career progression.

• The opportunity to deliver meaningful and measurable outcomes for leading organizations.

Additional Information :

All your information will be kept confidential according to EEO guidelines. 

Sia is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence conduct or business needs. 

We do not use artificial intelligence to screen or make decisions about candidates. Limited AI tools may be used for administrative or operational purposes in the recruitment process.

Sia is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence conduct or business needs. 

Remote Work :

No

Employment Type :

Full-time