Senior Communications Training Specialist

This is a remote position.

The Government of Alberta is seeking a Senior Communications/Training Specialist to support the Digital Regulatory Assurance System (DRAS) initiative within Environment & Protected Areas (EPA).

The resource will design develop maintain and deliver training and communication materials that enable effective DRAS adoption across the organization. The role focuses on translating business processes and system functionality into practical user-focused learning solutions and supporting virtual training delivery.

• Develop and maintain:
  • User guides
    
  • Job aids
    
  • Presentations
    
  • Scenario-based learning resources
    
  • Platform support materials
    
• Create practical learning tools aligned with DRAS functionality and regulatory business processes.
  
• Organize and manage training repositories ensuring materials are current and accessible.
  

• Design and support formal virtual training sessions using web-based technologies such as Microsoft Teams.
  
• Develop:
  • Course outlines
    
  • Slide decks
    
  • Exercises
    
  • Training support materials
    
• Facilitate or support virtual sessions and participant engagement.
  
• Conduct post-training follow-up activities.
  

• Work closely with:
  • Subject Matter Experts (SMEs)
    
  • System Leads
    
  • Business stakeholders
    
• Ensure training content accurately reflects operational requirements and user responsibilities.
  
• Build effective working relationships with leadership and end users.
  

• Support change management initiatives by contributing to:
  • Training strategies and plans
    
  • Communication plans
    
  • Stakeholder impact assessments
    
• Deliver presentations and communications at various organizational levels including management and end users.
  

• Analyze user feedback observations and training metrics to identify knowledge or performance gaps.
  
• Recommend and implement training improvements.
  
• Update training content based on:
  • System enhancements
    
  • User feedback
    
  • Evolving business needs
    

Candidate must have either:

• A Bachelors Degree
  
  OR
  
• A Diploma in Business Communications Adult Education or related field plus 3 additional years of training-related experience
  

• Creating user training materials technical documentation and support resources
  
• Delivering virtual training sessions using Microsoft Teams or similar technologies
  
• Managing multiple tasks and initiatives under strict timelines
  

• Developing and delivering presentations to multiple organizational levels
  
• Creating:
  • Documentation
    
  • Computer-based training modules
    
  • Training videos
    
• Developing change management deliverables including:
  • Change Strategy & Plans
    
  • Training Strategy & Plans
    
  • Communication Plans
    
  • Stakeholder Impact Assessments
    
• Documenting:
  • User requirements
    
  • Business processes
    
  • Workflows
    
• Building strong stakeholder and leadership relationships
  
• Using feedback analytics to improve training materials
  

• Primarily remote within Canada
  
• Occasional onsite meetings at:
  
  Oxbridge Place
  
  St NW
  
  Edmonton Alberta
  
• Resource must provide their own computer and equipment
  
• Windows OS preferred for Azure Virtual Desktop compatibility
  

• Criminal record check required
  
• Completion of mandatory Government of Alberta training courses:
  • FOIP
    
  • Cybersecurity
    
  • Information Management
    
  • Respect in the Workplace