Senior Business Analyst Change Management Analyst

Senior Business and Change Management Analyst responsible for business analysis (60%) and change management (40%) supporting complex IT initiatives from planning through implementation and stabilization.

• Lead business analysis and project delivery activities.
  
• Conduct discovery sessions interviews workshops and requirements gathering.
  
• Develop business cases process maps user stories use cases and project documentation.
  
• Analyze and improve business processes.
  
• Support application development testing implementation and maintenance.
  
• Facilitate UAT business readiness and implementation activities.
  
• Develop and execute change management strategies and plans.
  
• Conduct stakeholder analysis and change impact assessments.
  
• Develop communications engagement resistance management coaching and training plans.
  
• Monitor adoption utilization readiness and organizational change.
  
• Support project governance risk/issue management and continuous improvement.
  
• Present recommendations options roadmaps governance materials briefing notes and business cases to senior leadership.
  

• University degree in Business Administration Commerce Public Administration Organizational Development Change Management Information Systems or related discipline.
  
• 4 years of progressively responsible experience in business analysis change management project delivery or process improvement.
  
• Certified Business Analyst (IIBA) or equivalent.
  
• Certified Change Management Professional such as ACMP Prosci CMI or APMG.
  

Candidates must demonstrate 5 years of experience in:

• Integrated plans portfolio/project reporting and executive reporting.
  
• Strategy execution involving technology processes organizational design and IT operations.
  
• Project management.
  
• Project documentation and governance.
  
• Stakeholder collaboration and engagement.
  
• Agile Waterfall Scrum Kanban or other SDLC methodologies.
  
• Cross-functional teams and detailed requirements.
  
• Senior leadership project scope goals roadmaps governance briefing notes and business cases.
  
• Project governance change management and communications.
  

• PMP certification
  
• Certified Scrum Master (CSM)
  
• Clinical application/data integration experience.
  
• Change Manager experience on large complex custom software projects.
  
• Complex IT systems multiple data sources web services and legacy systems.
  
• Strong business analysis and analytical problem-solving experience.
  
• Prosci ADKAR ACMP Kotter or equivalent methodology.
  
• Value Stream Mapping and process re-engineering.
  
• Public-sector experience.