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Seasonal Part-Time Keyholder

Open Positions @ Tilley

Job Location:

Vaughan - Canada

Hourly Salary: CAD 18 - 18

Posted: 5 October 2026 (5 hours ago)

Application Deadline: 2 January 2027

Vacancies: 1 Vacancy

Job Summary

Were hiring! Mastermind Toys is growing and we want YOU to be part of our exciting journey! With a customer-obsessed culture that begins with an exceptional employee experience weve spent over 40 years becoming Canadas largest specialty toy and childrens bookstore. At Mastermind Toys we believe that Play Comes First!

Were looking for a dedicated seasonal part-time Keyholder to join our Vaughan ON location! As a Keyholder youll create a fun and engaging experience for parents and children by delivering exceptional customer service. Youll collaborate with the team and take ownership in driving store success profitability and growth.

Job Responsibilities

Sales Assistance and Processing

Greet actively approach & assist customers consistent with the Mastermind customer experience philosophy; ensure customers are always the primary focus over tasks

Seek to understand customer needs communicate relevant product information; be able to explain/demonstrate product use (demonstrate sound product knowledge across all product categories) age target special features options etc. & in-store promotions; make suggestions for additional product to enhance purchase. Inform customers of services and specials. Consistently deliver a shopping experience that is BETTER than expected

Receive & process payments returns exchanges accurately & in accordance with POS procedures and customer service and sales philosophy. Complete all associated POS paperwork and balancing tasks

Gift wrap purchase to standard

Complete ongoing training; review updates/notices and actively apply learning

Actively contribute to achieve team and store goals; share knowledge and contribute to positive working/shopping environment and support continuous learning

Store Operations

Complete opening store procedures that include but are not limited to deactivating store alarm ensure inventory replenishment performing an open count of registers and ensure store is organized and ready for customers

Conduct closing store procedures that include but are not limited to ensuring the sales floor is visually merchandised to company standards delegating cleaning tasks completing POS Day End Paperwork Checklist performing loss prevention check of associates and lock the store and set the alarm at the end of shifts and escalate issues as necessary

Participate to maintain best practice merchandising standards throughout the shift; keep store shelves fully stocked and neat; assemble product as required

Participate in safeguarding staff customers & product through pro-active assistance; comply with loss prevention and health and safety & emergency procedures

May be asked to participate in the health & safety committee and/or first aider programs. Ensure personal conduct is consistent with safety and security policies

May process inventory in and out of store in accordance with standardized procedures. May participate in inventory counts

Participate in general store upkeep including dusting floor carpet window kitchen and bathroom cleaning. Participate (as applicable) in external walkway maintenance. Complete other duties as may be assigned from time to time

Qualifications

High school diploma progress considered

Previous retail sales experience preferred; comparable experience may be considered

Demonstrated ability & interest to provide exceptional quality customer focused sales assistance

Able to project an enthusiastic polite and welcoming demeanor

Able to follow instructions and complete work accurately

Demonstrated interest in Mastermind Toys product line

Strong & clear verbal and written communication skills

Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request Mastermind Toys will in consultation with the applicant determine the nature of any accommodation that may be required.

We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.

Benefits: