Scale House Operator

Join The Forest Group

Responsibilities

Scale Operations

• Operate the truck scale system for inbound and outbound vehicles.
• Accurately prepare and process scale tickets delivery slips invoices and related documentation.
• Verify truck weights and ensure all required information is entered correctly into the scale system.
• Monitor truck movements to maintain efficient traffic flow throughout the yard.
• Communicate with drivers regarding load information directions and plant procedures.
• Maintain accurate records of daily production shipments and material movements.

Administration & Customer Service

• Provide professional and courteous service to customers truck drivers and visitors.
• Answer incoming telephone calls and respond to customer inquiries.
• Coordinate with dispatch plant personnel and operations staff to ensure accurate order processing.
• Enter production shipment and inventory information into company software systems.
• Reconcile daily load reports and assist with production reporting.
• Perform general administrative duties filing and record management as required.

Safety & Teamwork

• Ensure all scale house activities are performed in accordance with company safety policies and procedures.
• Report equipment malfunctions or operational concerns promptly.
• Maintain a clean organized and professional work environment.
• Work collaboratively with plant operators dispatchers supervisors and management to support efficient daily operations.
• Assist with additional administrative or operational tasks as required.

Qualifications

• Previous experience working in a scale house asphalt plant aggregate operation construction or similar industrial environment is considered an asset.
• Strong computer skills with experience using Microsoft Office and data entry software.
• Excellent attention to detail with the ability to process information accurately and efficiently.
• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Excellent verbal and written communication skills.
• Professional customer service skills with the ability to interact effectively with drivers customers and internal staff.
• Ability to work independently while contributing to a team environment.
• Comfortable working in a fast-paced operational setting.
• Valid Ontario drivers licence is considered an asset.

Why Join The Forest Group

• Competitive compensation package
• Comprehensive health and dental benefits
• Opportunities for professional growth and career advancement
• Stable year-round employment with an industry leader
• Collaborative and team-oriented work environment
• Join one of Canadas Best Managed Companies with over 30 years of industry success