RQ11686 Software Developer Senior

Responsibilities:

• Design implement and continuously expand data pipelines by performing extraction transformation and loading activities.
  
• Required to translate technical systems specifications into working tested applications.
  
• This includes developing detailed programming specifications writing and/or generating code compiling data-driven programs maintaining and conducting unit tests.
  
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages including technical assistance in implementation conversion and migrations.
  

Experience and Skill Set Requirements:

Must Haves:

• Development experience with ServiceNow portals and Customer Service Management (CSM)
  
• ServiceNow Certified Implementation Specialist Vulnerability Response (CIS-VR)
  

Preferred:

• Provide operational support deployment coordination change management and documentation as required for development or administration-related work for Service Now
  

Skill Set Requirements:

ServiceNow Development:

• 5 years of hands-on ServiceNow development experience using JavaScript HTML CSS AngularJS REST/SOAP APIs Integration Hub and Flow Designer.
  
• Experience developing custom applications workflows integrations automation solutions and platform enhancements.
  
• Strong understanding of SDLC Agile/DevOps methodologies testing deployment and code management practices.
  
• Ability to design develop support and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
  

ServiceNow Architecture Strategy & Roadmap:

• 5 years of ServiceNow platform experience including 3-5 years in solution architecture and platform governance roles.
  
• Demonstrated experience developing ServiceNow roadmaps architecture standards and platform modernization strategies aligned to business objectives.
  
• Strong knowledge of ServiceNow platform architecture CSDM CMDB integrations data models security and governance.
  
• Experience leading solution design architecture reviews technical governance and platform transformation initiatives.
  
• Ability to translate business requirements into scalable sustainable and future-state ServiceNow solutions.
  
• Knowledge of ServiceNow AI Automation Engine Predictive Intelligence Virtual Agent and emerging platform capabilities.
  

ServiceNow System Administration:

• 5 years of experience administering ServiceNow in complex enterprise environments.
  
• Experience managing platform upgrades patching release management cloning security and instance health.
  
• Strong knowledge of user administration roles groups access controls system configuration and platform governance.
  
• Experience ensuring platform availability performance reliability and operational excellence.
  

Certifications Preferred:

• ServiceNow Certified System Administrator (CSA)
  
• ServiceNow Certified Application Developer (CAD)
  
• ServiceNow Certified Implementation Specialist (ITSM ITOM Security Operations IRM or equivalent)
  
• ServiceNow Certified Technical Architect (CTA) considered a strong asset
  
• ITIL v4 Foundation or higher certification