Retrofit Specialist
Job Summary
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
This position is ideal for an engineer who enjoys blending technical depth with customer engagement and who thrives in a role that directly contributes to business growth.
Strategic & Sales Support
- Support the Retrofits Supervisor Canada in executing regional strategy sales planning and continuous improvement initiatives.
- Develop territoryspecific plans to grow retrofit opportunities based on technical insight and customer needs.
- Serve as the primary technical resource for the Sales Team and customers on retrofitrelated inquiries.
Opportunity Identification & Customer Engagement
- Lead customerfacing activities such as asset reviews health checks technical forums and site visits to uncover retrofit opportunities.
- Build strong trustbased relationships that position Sulzer as the preferred provider for retrofit solutions.
- Intermittent travel requirements estimated at 30% based on business needs (success in this role depends on being present with customers).
- Use the CRM system (Salesforce) to track opportunities and support sales pipeline visibility.
Engineering Support
- Conduct technical assessments of rotating equipment to identify retrofit upgrade and rerate opportunities.
- Translate customer performance issues into clear scopes of work and retrofit concepts.
- Develop preliminary engineering calculations hydraulic and equipment selections and conceptual designs for proposals.
- Review historical equipment data and performance curves to recommend optimized solutions.
- Prepare technical documentation including specifications design briefs and engineering justifications.
- Collaborate with Service Center operations and engineering teams to validate feasibility and risk considerations.
- Provide technical clarification during proposal and negotiation phases.
- Stay current on emerging technologies and design practices relevant to rotating equipment retrofits.
Proposal Development & Technical Delivery
- Prepare clear technically robust retrofit proposals that highlight Sulzers value proposition.
- Work with the Toronto Service Center to identify retrofit potential within incoming repair projects.
- Ensure accurate categorization and tracking of retrofit orders in company systems.
- Provide timely input toward the Rolling Forecast (RFC) process for the assigned territory.
Execution & Handover
- Support the full proposal lifecycle and orders review.
- Participate in handover meetings to ensure technical requirements and execution strategy are clearly communicated to execution teams.
- Ensure smooth transition from preorder to postorder execution through effective documentation and communication.
- Participate in sales meetings and provide technical updates from the region.
Safety Quality & Compliance
- Follow all safety health and environmental procedures in alignment with Sulzers EHS Management System.
- Contribute to companywide quality initiatives and continuous improvement efforts.
QUALIFICATIONS: What You Bring
- Bachelors degree in mechanical engineering or related discipline.
- Experience with rotating equipment (pumps turbines compressors or similar).
- Strong analytical and problemsolving skills with the ability to translate technical issues into practical solutions.
- Excellent communication skills and comfort engaging directly with customers.
- Ability to work collaboratively with Sales Engineering and Service Center teams.
- A proactive mindset with a passion for identifying opportunities and driving results.
- Valid drivers license and willingness to travel within the assigned territory.
- Ability to travel for work Across the Canadian and US business units.
Why SULZER SERVICES SALES TEAM
- Opportunity to directly influence business growth and customer success.
- Work with a global leader in rotating equipment services.
- Strong team culture with support from Sales Engineering and Service Center operations.
- Competitive compensation benefits and development opportunities.
- On-site parking
- Milestone service awards
- Tuition reimbursement program
- Group pension with matching contributions
- Employee & Family Assistance Program
- Medical dental vision travel
- Life insurance short term disability AD&D
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil Canada China Finland Germany Ireland Mexico Switzerland South Africa the UK and the USA.
Required Experience:
IC
About Company
Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and purification technologies for fluids of all types.