Job Title:Restaurant Assistant Manager

Department:Food Beverage & Event Strategy - Food & Beverage Operations

Position Type: Permanent Full-Time

Application Deadline: May 22 2026

• Flexible work arrangements
• Employee discounts on food and retail items and free parking
• Free entrance to the Park including to our many public special events
• Working in a beautiful park setting
• Generous paid time off including Vacation days Sick Time
• Employer-matched Pension Plan at 5%
• Comprehensive Benefits package includes Extended Health Care Dental Benefits Basic Life Insurance Accidental Death and Dismemberment Short-Term and Long-Term Disability and Employee and Family Assistant Program (EFAP)

• Oversee day-to-day front of house operations of the Selkirk Restaurant and Railway Cafe including opening and closing procedures reservation management and seating assignments
• Ensure compliance with health and safety regulations food safety standards and licensing requirements (AHS and AGLC)
• Manage inventory levels for front of house sales serving supplies and liquor inventory items including requisitioning inventory items from the warehouse
• Conduct thorough and accurate monthly and annual inventories in accordance with Park standards
• Schedule staff to ensure adequate service levels while being cost-efficient and adhering to budgets
• Supervise day-to-day operations by assigning tasks setting and monitoring workflow providing feedback and ensuring work standards and expectations are met
• Administer weekly payroll ensuring thoroughness and accuracy
• Manage the online reservation system for the Selkirk including table inventories black-out dates special promotions and guest feedback
• Ensure table settings and the general condition of the restaurant and its operating equipment meet standards and are well maintained
• Assume various roles as required including expeditor server bartender hosts to ensure seamless operation and support staff
• Work closely with the Chef de Cuisine to ensure clear communication maximum efficiency and a collaborative work environment between the Selkirk team and the kitchen
• Propose the wine and beverage offering
• Ensure that all cash handling and point of sale procedures are adhered to
• Coordinate and oversee Selkirk branded ticketed events and special themed dining experiences
• Collaborate with Marketing on promotional business building ideas and all print and menu collateral
• Performs other duties as assigned

Customer Service

• Develops models and reinforces professional selling high customer service and safe food handling standards
• Maintain a strong focus on delivering exceptional customer service and ensuring guest satisfaction
• Oversees the greeting and seating of guests creating a positive and welcoming impression and ensuring prompt efficient and courteous service
• Handle guest inquiries comments and complaints in a prompt and professional manner striving to resolve issues to the guests satisfaction
• Monitor dining room atmosphere and guest flow to ensure a comfortable and enjoyable experience for all patrons
• Ensure that staffs quality of product knowledge food service and uniform standards meet or exceed established standards set by Heritage Park and the high expectations of guests
• Acquires and maintains a sound knowledge of Heritage Park its services and any special events taking place and delivers interpretive information and programming relevant to the Selkirk

Organizational Excellence and Wellbeing

• Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision ensuring authenticity in our historical setting and stories
• Actively support a positive work environment by creating an atmosphere of inclusion engagement belonging and fulfillment for employees and volunteers in line with Heritage Park values
• Recognize all contributors to our community as integral to our success fostering a sense of community and collaboration
• Demonstrate responsible stewardship of our people collections and financial assets by driving growth with innovation transparency and financial sustainability while embracing our historical assets and recognizing all contributors
• Demonstrate commitment to workplace health and safety by complying with Heritage Parks Health Safety and Environment Management System (HSEMS) following safe work practices reporting work-related incidents injuries and hazards participating in employer training and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy
• Volunteers are a vital part of Heritage Parks success. Employees are expected to collaborate respectfully with volunteers and contribute to an environment where volunteers feel heard safe welcomed and supported recognizing the important role they play in delivering exceptional experiences for our community.

• The standard hours for this position are 40 hours per week
• Weekend and evening work is required on an ongoing basis

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