Representative, Member & Commercial Services

WHO WE ARE

Peninsula Co-op is a Vancouver Islandbased co-operativeoperating liquor stores a grocery store fuel and convenience centres andcommercial cardlock and home heating services. Proudly certified as a GreatPlace to Work we are guided by strong People First values and committed togiving back through member rebates staff profit sharing and meaningfulcommunity investment.

WHAT WERE LOOKING FOR

We are looking for a Representative Member &Commercial Services to join our team at our Support Office. This isan in-person full-time position working 40 hours per week in SaanichtonBC.

This role provides excellent service and administrativesupport to our members and commercial account holders while supporting accountadministration billing payments Home Heating orders and other financial andoperational processes.

Our ideal candidate is:

Experienced in customer service accountsreceivable member/customer accounts or credit and collections with at least1 year of related experience

Familiar with point-of-sale systems invoicing payment processingaccounts receivable procedures and/or electronic billing systems

Accurate and detail-oriented with strong dataentry and record management skills

Comfortable using Microsoft Office particularlyExcel and able to learn accounting and billing software

A high school graduate; post-secondary educationin accounting business or a related field is considered an asset

Approachable professional and committed toproviding excellent member and customer service

Organized and able to manage multiplepriorities deadlines and follow-up requirements

A strong communicator who works collaborativelywith others and recognizes when more complex issues should be escalated

WHAT YOULL DO

Respond to inquiries related to Membership andCommercial accounts

Maintain accurate membership and accountinformation documentation and records

Review Home Heating orders and help coordinatedeliveries

Promote Home Heating Cardlock and Commercialservices to members and account holders

Process payments prepare bank deposits andhelp resolve payment discrepancies

Support invoicing accounts receivablereconciliations inventory audits and month-end processes

Provide administrative support including dataentry filing document organization records management and correspondence

Coordinate gift card and charge card orderingand distribution

Support compliance audits special projects andother accounting and membership-related activities as required

WHAT WE OFFER

In addition to a wage range of $21.32 $26.65 per hourwith the starting wage based on experience we offer a great benefits packagethat includes:

Quarterly performance bonuses and annual profitsharing

Excellent group benefits (health dentalvision)

Up to 6% pension matching opportunities

$300 reimbursement per year for personal healthand wellness

Employee discount programs

Educational funding support

Paid volunteer opportunities

Paid top up for parental and compassionate careleave

Career growth and development opportunities

Peninsula Co-op is an equal opportunity employer. Wereproud to foster a safe inclusive and supportive workplace where team membersare valued and encouraged to grow. If you require accommodation at any stage ofthe recruitment process please notify the People Culture & Community teamat .

HOW TO APPLY

Apply online through Indeed.

Posted: September 22 2026

INDHP

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