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QE Technical Lead – Contact Center Platforms
Job Location:
Monthly Salary:
Experience Required:
Posted:
1 October 2026 (Yesterday)
Posted:
Application Deadline:
29 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
QE Technical Lead Contact Center Platforms
Key Skills: Automation & Amazon Connect
Location: Toronto ON
Work mode: 4 DAYS HYBRID
Skills:
Expertise in QE with Contact Center platforms.
IVR/Routing Automation using Cyara Hammer etc.
Automation testing across UI & APIs (Selenium Postman Karate etc- any of them).
Agent Desktop Automation.
Java core.
Provide technical leadership for maintenance releases enhancements and ongoing support activities.
Familiarity with tools like Bitbucket/Git JIRA Confluence IDEs (IntelliJ/Eclipse) etc.
Experience working in a structured scaled Agile environment.
Strong knowledge of AWS Amazon Connect is a plus.
Required Skills:
Java
