Program Assistant II, Nursing (00206.30)

Provides program assistance and support for Nursing and Home Support programs including a wide range of secretarial and receptionist services.

MAJOR DUTIES & RESPONSIBILITIES

1. Provides program and student support for the Nursing and Home Support programs resolves day to day problems and handles sensitive materials.
2. Performs secretarial duties which includes word-processing a variety of documents such as correspondence contracts evaluation summaries exams memos; including taking of minutes.
3. Provides student support to students including scheduling facilitating documents for admissions and providing referrals and other communication.
4. Provides support for program and course development and delivery as required.
5. Sets up and maintains all filing systems records and office supplies inventory; maintains troubleshoots and reports malfunctioning office equipment.
6. Liaises with Admissions and Records for the receipt of program applications and processes new and ongoing transfer applicants and assess their application portfolio for completeness.
7. Informs both incoming and ongoing students of fees and any missing documentation.
8. Assesses student transcripts for program requirements and monitors students records and notifies the Chair/Program Coordinator of any deficiencies associated with promotion and graduation.
9. Maintains all related student data files using the appropriate data base(s).
10. Liaises with coordinators faculty and students and coordinates activities associated with exams.
11. Collects sorts distributes and may open mail for designated department.
12. Arranges teleconferences and other meetings as required. Locates and assembles background information books physical facilities and equipment for meetings and may assist in arranging events.
13. Maintains/updates/edits admissions packages and calendar copy.

REPORTS TO
Dean School of Nursing

EDUCATION

• Grade 12 plus six months post secondary education or equivalent

EXPERIENCE

• Two years related experience including one-year experience with electronic data entry and word processing
• 6 months experience using the BC Provincial HSPnet System (a mandatory system for all student clinical placements)

SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Ability to perform electronic word processing at 60 wpm and data entry
• The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
• Ability to communicate effectively both verbally and in writing
• Ability to deal courteously and tactfully with students staff and members of the general public
• Ability to manage student files records and maintain student confidentiality

WORKING CONDITIONS

• Sitting at a desk and computer for long periods of time
• General office conditions