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Program Assistant I, Open Learning (00114.10)
Job Location:
Monthly Salary:
Posted:
6 June 2026 (30+ days ago)
Posted:
Application Deadline:
3 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Requirements
Provides a wide range of administrative support including receptionist services for Open Learning.
MAJOR DUTIES & RESPONSIBILITIES
- Provides administrative support by organizing and coordinating workflow and determining priorities in order to meet the needs and requirements of assigned area; resolves day-to-day problems handles sensitive material.
- Performs secretarial duties which include word processing a variety of documents such as correspondence contracts evaluation summaries exams memos and spreadsheets; including taking of minutes.
- Provides receptionist services and handles all program-related inquiries. Collects sorts distributes and may open mail for designated department.
- Sets up and maintains all filing systems records and office supplies inventory; maintains troubleshoots and reports malfunctioning office equipment.
- Liaises with internal and external contacts regarding program requirements.
- Informs and advises both incoming and ongoing students of fees and any missing documentation. Manages and enters all student data and files and generates reports.
- Assesses student transcripts for program requirements: assesses and monitors students records and notifies the Program Coordinator of any deficiencies associated with promotion and graduation.
- Prepares and maintains mail-out learning manuals/ learning guides/ exams/ Information Guide/ admissions packages/ graduation packages.
- May arrange meetings travel arrangements locate and assemble background information books physical facilities and equipment for meetings and may assist in arranging events.
REPORTS TO
Associate Vice-President Open Learning
Requirements
EDUCATION:
- Grade 12 plus six months post-secondary courses including all Microsoft Office programs or equivalent
EXPERIENCE:
- Three years related experience including one year experience with electronic data entry and word processing and use of Microsoft Office programs
SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Ability to perform electronic word processing at 60 wpm and data entry
- The proven ability to take and transcribe minutes and correspondence at 70 verbal wpm
- The proven ability to effectively use Excel PowerPoint and other Microsoft programs
- Ability to communicate effectively both verbally and in writing
- Ability to deal courteously and tactfully with students staff and members of the general public
- Ability to manage student files records and maintain student confidentiality
- Ability to prioritize and coordinate workload
WORKING CONDITIONS
- Sitting at a desk and computer for periods
- General office conditions
Required Experience:
Junior IC
About Company
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