Process Owner, Operations

Hexagons Autonomous Solutions division is seeking a Process Owner Operations to play a leading role in the successful delivery of the AS-wide SAP S/4HANA ERP transformation while establishing the long-term governance performance and continuous improvement framework for their assigned enterprise process domains. Reporting to the Sr. Director Process Performance & Governance this role serves as the primary business authority for process design standardization adoption and process-related decision making across divisions regions and Global Services.

Acting as the enterprise process authority for their assigned domain the Process Owner Operations will lead future-state process design drive business alignment across the organization establish enterprise standards and champion the adoption of new ways of working enabled through SAP S/4HANA. Working in close partnership with business leaders Global Services implementation partners and peer Process Owners this role will help ensure the successful deployment stabilization and realization of business value from the ERP transformation. Following implementation the Process Owner will retain ongoing accountability for process governance performance management and continuous improvement.

As aProcess Owner Operationsyou will be responsible for the following:

• Define maintain and continuously improve AS-level enterprise process standards policies controls.
• Collaborate with operational subject experts from relevant business functions to define maintain and advocate for clear practical and enterprise-aligned processes that are understood and adopted by relevant business functions across the AS organization.
• Partner actively with peer Process Owners to manage end-to-end process interdependencies align standards resolve cross-functional issues and promote coherent enterprise process governance.
• Establish and facilitate process governance routines decision rights issue resolution paths and continuous improvement backlogs.
• Establish solid relationships and proactive engagement with relevant business functions across divisions regions and Global Services to support process ownership adoption issue resolution and sustained process advocacy.
• Partner with business leaders SMEs IT data owners change management and implementation partners to ensure future-state processes are practical adopted and sustainable.
• Approve process documentation requirements controls role definitions and key design decisions impacting the assigned process domain.
• Define process KPIs establish baselines monitor performance and drive corrective actions where process outcomes fall short of targets.
• Support ERP transformation integration design testing training cutover hypercare and transition to business-as-usual governance.
• Promote standardization while ensuring justified local or divisional requirements are assessed governed and documented.
• Act as the senior business representative and decision-maker for assigned process domains within the SAP S/4HANA ERP program.
• Drive global process standardization and future-state business design across divisions functions and regions
  

• Business process SMEs and functional leaders across divisions regions and Global Services.
• Relevant business functions across the AS organization with emphasis on sustained engagement solid working relationships trust-based collaboration and active process advocacy.
• Peer Process Owners responsible for adjacent and interdependent processes with emphasis on shared standards integrated decision-making and end-to-end process performance.
• ERP programme leadership solution architects data owners integration leads testing leads and change management teams.
• Implementation partners and service providers supporting process design deployment and stabilization.

Must Have: