Principal Solution Engineering
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Job Summary
About League
Founded in 2014 and with a total funding currently at $220 million; League is a platform technology company powering next-generation healthcare consumer experiences. Payers providers consumer health partners and employers build on Leagues platform to deliver high-engagement personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access navigate and pay for care.
Position Summary:
The Solution Engineering team is a critical part of Leagues growth organization focused on applying Leagues platform capabilities to power new digital consumer experiences in healthcare.
Through collaborating with Leagues market development strategic sales customer partner product & implementation teams Solution Engineering partners with the worlds leading healthcare organizations to design new digital business models products and experiences. Leagues growth organization supports organizations across the Payer Provider Life Sciences and Consumer Health markets (i.e. Pharmacy Retail).
As Principal Solution Engineering you serve as the technical and subject matter expert within Leagues Solutions Engineering team. You are responsible for demonstrating a deep mastery of the League platform as well as specifically showcasing how we architect integrate and deploy LLM-powered agent teams to solve complex customer and user challenges in healthcare. Your expertise will be key in articulating how AI-powered solutions deliver a highly personalized and efficient digital health experience for consumers.
In this role:
- As Principal Solution Engineering you are a leader on the pre-sales team at League partnering with Strategic Account Directors to showcase Leagues platform capabilities understand prospective customers business & digital requirements visualize Leagues platform capabilities and collaborate with customers to align their needs with Leagues market-leading capabilities and solutions.
- Design Digital Consumer Experiences - you will partner with prospective customers and their business product digital & IT teams to design whats possible in redefining the role of digital experiences and AI in delivering healthcare and benefits for millions of consumers
- Align Platform Capabilities to Business Value - you will demonstrate a deep knowledge and understanding of Leagues platform technology and AI capabilities with the ability to architect solutions and articulate how those solutions connect to the key business drivers for our prospective customers (e.g. business growth service automation experience transformation high engagement care delivery population health etc.).
- Visualize Best-in-Class Health Experiences - bring to life Leagues platform capabilities through live demos presentations mock-ups and demonstrations by partnering with Leagues product design and engineering teams. You will be able to effectively demonstrate how our AI-powered features and agent teams enhance the consumers health experience to deliver measurable outcomes.
- Partner for Success - you will work cross-functionally at League with our customer implementation product and engineering teams to turn strategy solutions and requirements into concrete action plans to build launch & scale our customers new digital health experiences. You will also leverage your AI expertise to influence and evolve Leagues go-to-market strategy.
- Growth Team Alignment - you will work with Strategic Account Directors on RFP/RFIs partner contracts and technical evaluations
Security-Related Responsibilities
- Compliance with Information Security Policies
- Ensure access management is performed in compliance with the employees role and responsibilities
- Responsibility and accountability for executing Leagues policies and procedures within the department/ team
- Notification of HR Legal Compliance & Security of any incidents breaches or policy violations
What Were Looking For:
- 7-10 years Solutions Engineering / Pre-Sales experience
- 10-15 years total professional experience
- Experience in leading solution architecture and software demonstrations for AI-native and/or AI enabled/integrated healthcare IT digital health and/or patient engagement solutions
- Direct experience with AI/ML solutions in a technical and/or pre-sales capacity.
- Direct experience in partnering with cross functional teams (Product Marketing Delivery) to effectively bring new innovations to market across the go-to-market lifecycle (inclusive of early market testing and feedback pricing & packaging beta customers etc).
- A strong understanding of AIs place in the broader healthcare technology ecosystem including how it integrates with healthcare data sources in a secure and real-world environment.
- Platform-as-a-Service or Software-as-a-Service experience
- Excellent storytelling and communication skills including presenting complex solutions concepts & ideas to executive technical and/or non-technical audiences
- Bachelors Degree equivalent
Nice-to-Have
- Healthcare industry experience in sales business development and/or strategy consulting
- Masters Degree equivalent
- Product Management Engineering or Solution Architecture experience
US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their timeat League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for USA applicants only
$185000 - $200000 USD
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$175000 - $200000 CAD
At League we are anAI-native organization. We expect all employees regardless of role or level to thoughtfully leverage AI to improve the quality speed and impact of their work.
What this means in practice:
- Use AI tools as part of your daily workflowto enhance productivity problem-solving and decision-making (e.g. drafting analysis coding research or process automation)
- Apply judgment and accountabilitywhen using AI by reviewing outputs for accuracy bias and quality before use
- Continuously learn and adaptas new AI tools and capabilities emerge incorporating them into your ways of working
- Identify opportunities to improve how work gets donefrom personal productivity to team-level workflows by leveraging AI effectively
- Operate with strong data responsibility and security awareness especially when working with sensitive or regulated information
- Individual Contributors:Use AI to improve personal productivity and quality of output
- Senior ICs / Managers:Integrate AI into team workflows and improve processes
- Leaders:Drive AI adoption at the organizational level and shape how work is done across teams
- Demonstrated experience using AI tools in a practical responsible way
- Curiosity and openness to experimenting with new technologies
- Ability to balance efficiency with quality and sound judgment
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer which we hope you will accept!
- Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.
- Learn about our platform leadership team and partners
- Highmark Health Google Cloud League: new digital front door to seamless care
- Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
- League raises $95 million USD in Series C to build worlds leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
- Fast Company x League: If we want better innovations in healthtech we need more competition
Work Location:
We have a mix of office-centric roles based in our vibrant Toronto office and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the roles posted location all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office youll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.
Recognize and Avoid Employment scams. Practice safe job searching.
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Required Experience:
Staff IC
About Company
Leading organizations choose League’s healthcare CX platform for personalized digital health experiences that drive measurable results. Get in touch.
