Personal Banker Trainee
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Job Summary
Work Location:
Squamish British Columbia CanadaHours:
37.5Line of Business:
Personal & Commercial BankingPay Details:
$52700 - $74400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
At TD Canada Trust we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services products and solutions to existing or prospective TD customers. At the branch we understand customer needs andidentifyopportunities to promote products and servicestorefer customers to theappropriate teammember or internal Bank partner while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer Act like an Owner Innovate with purpose and Execute withSpeed and Impact.
Job Description:
Are you passionate about connecting personally with customers toassistthem in achieving their financial goals Do you love exploring and understanding investment options that best suit customers financial needs Then join us as aPersonal BankerTraineeanddemonstrateyour subject matterexpertiseinprovidingsound financial planning advice to promote customer loyalty and investment returns.
In this role you are expected to:
Play a key role inadvisingcustomers of high-level financial solutions from a range of available investment and credit banking solutions
By asking thoughtful financial questions engage with customers and create positive experiences toretainand deepen relationships
Increase customer financial confidence byprovidingpersonalized financial advice answering customer questions and addressing their concerns; raising matters asappropriate toteam members or partners whilemaintainingconfidentiality and accuracy
Act as a point of contact for the frontline staff in handling customer problems
Maintain professional space incommon areasas per marketing and regulatory guidelines
Work closely with existing and prospective customers to provide financial reviews discuss portfolioupdatesand suggestadditionalpersonalized solutions based on their financial goals
Stay knowledgeable aboutemergingissues evolving regulations and industry codes of conduct as well asparticipatein process improvement opportunities to protect the interests of the organization
Strive to achieve and improve service level agreements and productivity targets
Ensure documents are prepared consistent with relevant regulations and in a wayproperly reflectingbusiness intentions
Participate fully as a team member help build a positive and diverse work environment willinglyassistand mentor others in the completion of work activities and address communication issues efficiently
Job Requirements:
High school diplomaand/or1 year of relevantexperience
Post-Secondary or Undergraduate degree in related field is anasset
Completion ofIFIC or equivalent required
CFSA must be completedwithin 12 months ifhired
Realestatesecuredlending and/orinvestment experience an asset
Sound knowledge of advanced investing and credit processes bankingsolutionsand conceptsin order toprovidepersonalized advice to customers in a fast-paced work environment
Proficiencyin software tools including MS Office and internet application
Tactful communicator able to exchange ideas and customer information in a concise and logical way
A self-initiator with strong organizational planning and time management skills
Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program we intend to assign you to a position which will be compatible with your training. The timing of thispostingwill bedeterminedby your progress in the training program and our ability toidentifyan appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Intern
