PBDA Support & Credit Tracker High School

Title: PBDA Support & Credit Tracker FLSA Status: Exempt

Classification: Administrative Support

Immediate Supervisor: Building Administrator(s)

Job Summary: This position is responsible for providing a personalized learning environment and a comprehensive system of support to remove barriers to learning and graduation inside and outside of the classroom.

Hiring Specifications:

Education

• High School diploma or equivalent required

Certification

• None required

Experience

• Experience working with at-risk youth in an urban setting required
• Experience working with students with barriers to graduation; preferred
• Experience working effectively with underrepresented populations; preferred
• Experience with de-escalation methods; preferred

Skills Knowledge & Abilities

• Exceptional verbal and written communication skills

• Knowledge of and experience working with a diverse group of people

• Ability to work a flexible work schedule as needed

• Ability to demonstrate patience encouragement and support

• Ability to work effectively cooperatively and respectfully with staff parents students and community members regardless of race color creed gender sexual orientation gender identity ethnic/national origin religion marital status age socio-economic status or disability

• Ability to exercise good judgment in recognizing scope of authority and protecting confidential information

• Solid record keeping and organizational skills; ability to prioritize

• Knowledge of and adhering to school district policies rules regulations and discipline practices

• Ability to develop rapport with families students and staff

• Ability to be proactive with problem solving skills

• Dedicated solution-minded outlook
• Understanding of appropriate resources at school and in the community while following the correct protocol in accessing those resources

Technology Requirements

• Basic computer skills (computer navigation email web browser Employee Portal)
• Intermediate computer skills (Google Suites search function student information systems basis promethean)
• High computer skills (familiarity with Education Tech Tools Informational systems specific to position
• Ability to reach all skill levels listed if not already acquired

Supervision of Others:

• N/A

Personal Contacts:

• All district staff
• Students and families
• Community members

Job Duties:

1. Assists families with appropriate solutions to barriers presented (i.e. accessing and navigating childcare transportation housing etc.).
2. Proactively connects with families when students demonstrate signs of graduation risk factors.
3. Travels to homes as needed.
4. Documents conversations and attempts on Infinite Campus.
5. Relays information from school to family & family to school (i.e. graduation requirements (Core vs. Standard) After Hours Summer School Success Street etc.).
6. Connects at least monthly with students to monitor progress.
7. Tracks students graduation requirements.
8. Collects and analyzes data as needed.
9. Celebrates students success.
10. Participate in team meetings to monitor student progress discuss student concerns and collaborate on curriculum.
11. Emphasizes goal setting/decision making and self-improvement skills.
12. Provides guidance in students selection of careers academic progress and employability skills.
13. Assists with coordinating with outside agencies that can assist students with a variety of needs.
14. Performs other duties as assigned.

Physical Requirements:

Terms of Employment: 183-day contract per Board policy and administrative guidelines.

Date Last Revised: 9/21/2026