Part Time Server 1-ELE

Position Summary

Under the direct supervision of the Manager Food & Beverage this position is responsible for serving the guests at a counter in a restaurant buffet operation coffee shop on a casino floor in a bar at a banquet in a theatre in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Companys policies and procedures motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greets guests by name wherever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans table s or counters; removes dishes; re-stocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when applicable
• Covers other servers sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests ownership and team members
• Ensures compliance with licensing laws health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• High School Diploma
• Minimum 1 year serving experience effective and service oriented communication
• POS experience
• Food Safety Certification
• Ability to successfully obtain a Gaming License
• Ability to obtain serving it right certificate
• Ability to exceed internal and external customer expectations through timely

Work Environment Considerations

• Regular casino restaurant or bar environment standing and walking for long periods of time lifting carrying pushing pulling bending stretching lifting non-traditional work hours.