Part-time Client Services Representative-2
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Hourly Salary:
Posted:
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Job Summary
Please Note: If you are a current Algonquin College employee apply to this job via the Workday application.
Department:
International Inside SalesPosition Type:
Part-Time SupportSalary Range:
$27.64-$32.01-HourlyScheduled Weekly Hours:
18.75Anticipated Start Date:
September 21 2026Length of Contract:
n/aPosting Information
Employees who are part-time internal candidates as defined by the Part-Time Support Collective Agreement will be given first consideration.Posting Closing Date:
August 24 2026Please note: jobs are posted until 11:59 pm on the job closing date.
Land Acknowledgment:
Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.
Job Description:
The incumbent serves as the first point of contact for staff members of the public and students seeking to engage with the International Education Centre (IEC). The incumbents primary responsibility is to triage visitors students and staff to appropriate individuals within the IEC and/or departments at the College for service. The incumbent is also responsible to provide support to the Associate Directors Manager of International Student Integration and the Manager of Lead Management and Conversion or International Operations which include student services and lead management and conversion. The incumbent provides student support and assistance both to students themselves and International Education Centres International Student Advisors and International Student Recruitment team.The incumbent is responsible for responding to inquiries from internal and external stakeholders in the college and community in compliance with the regulations of the Freedom of Information and Protection of Privacy Act (FIPPA).
Required Qualifications:
Minimum level of one (1) year certificate in office administration.
Minimum three (3) years of experience;
Practical administrative experience in a non-routine fast-paced office environment preferably in an educational environment with International students;
Demonstrated experience working with and providing superior level of customer service to clients from various cultural backgrounds;
Demonstrated experience with MS Office preferred with experience in Genesis Salesforce;
Basic data management software (Salesforce managing files);
Communication skills and the ability to work well as a team member;
Critical thinking skills;
Business writing skills preferred;
Knowledge of the College student services and departments is an asset.
Anticipated Weekly Schedule:
Monday to Friday 8:30am - 12:15pm 3.75 hours per day.
This position is subject to the terms of the Part-time Support Staff Collective Agreement: ()
* This position is paid at Payband D - Comparator
* Vacancy is for P22588
This position requires regular on-site work at Algonquin Colleges Woodroffe (Ottawa) Campus
Why Join Algonquin College
Compensation:Many roles offer a competitive base salary and comprehensive benefits including health dental and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits Careers
Learning and Development Opportunities: Access to training tuition assistance programs (Algonquin College Courses and Degree Completion) certifications workshops and professional courses that allow you to grow and advance in your career. About Us Employee Learning and Development. Availability depends on role and employment status.
Company Culture: Our values of caring learning integrity and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canadas Best Employers for 2025 and one of Canadas Best Employers for Diversity for 2024
Inclusion Diversity Equity and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity Diversity and Inclusion policy fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities Inclusion & Diversity & Truth and Reconciliation
Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the Colleges Flexible Work Arrangement Policy (subject to change).
How We Use AI in Hiring:
Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.
Accessibility:
Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive equitable and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds including Indigenous peoples persons with disabilities members of racialized groups and individuals from diverse communities. If you require accommodation during the recruitment process please contact the Human Resources department at . While we thank all those who apply only those to be interviewed will be contacted.
Required Experience:
Unclear Seniority
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