Operations Analyst, Scheduling
Job Summary
Reporting to the interim Manager Scheduling Operations & Governance the Operations Analyst Scheduling providescoordination and project support within the Curriculum and Scheduling teams in the Office of the Registrar (OTR) Systems Data and Digital Transformation (SDDT) portfolio.
The role supports operational coordination roadmap activities and project delivery with a focus
on the Projects & Continuous Improvement Office (PCIO)-enabled Enterprise Booking and
Scheduling project as well as the SDDT portfolio-driven Integrated Enrolment Planning
Operationalization and Governance project (IEPOG). Responsibilities include process mapping
stakeholder engagement documentation and analysis to support workflow optimization and
governance alignment.
The incumbent ensures work is organized and aligned with established processes while
contributing to continuous improvement initiatives. The role also provides limited operational
scheduling support to assist team capacity and build practical knowledge of scheduling processes.
How youll contribute
- For the Enterprise Booking & Scheduling institutional project and portfolio roadmap
initiatives (incl. IEPOG and Scheduling group business sustainment & governance activities) - Coordinate project activities timelines and deliverables
- Support project documentation reporting and stakeholder communications
- Organize meetings working sessions and follow-ups
- Track risks issues and action items
- Document current and future state processes including workflows and data flows
- Facilitate stakeholder discussions and gather requirements
- Identify process gaps inefficiencies and governance risks
- Support development of process improvements and recommendations
- Support coordination of team activities priorities and documentation
- Maintain trackers templates and reporting inputs
- Assist with status updates and operational reporting
- Support adherence to governance processes and standards
- Provide support for basic scheduling activities (e.g. room booking)
- Assist during peak periods to support team capacity
- Develop working knowledge of scheduling systems and processes
What you bring
- Diploma or degree in Business Project Management Operations Information Systems or related field or equivalent experience
- 23 years of experience in project coordination operations or analyst-support roles
- Experience in process documentation workflow analysis or project support
- Strong organizational communication and time management skills
- Demonstrated ability to work within structured processes and maintain accurate documentation
- Education or experience in business analysis (e.g. process mapping requirements gathering)
- Experience in a post-secondary or complex institutional environment
- Familiarity with scheduling or timetabling processes
- Exposure to enterprise systems and tools (e.g. Banner scheduling platforms reporting tools)
- Experience supporting governance or continuous improvement initiatives
Required Experience:
IC
About Company
The Southern Alberta Institute of Technology (SAIT) offers hands-on degree, diploma, certificate, continuing education and corporate training programs to develop the skills and knowledge employers demand.