Office Administrator
Job Summary
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Gould Furniture & Appliance is seeking a highly organized and detail-oriented Administrative Assistant to join our this role you will provide administrative and operational support to the General Manager while helping ensure the smooth day-to-day operation of our retail store.
- Flexible scheduling
- Comprehensive benefits package
- RRSP matching program
- Positive and supportive work environment
- Opportunity to work with a respected local retailer
- Employee discounts on furniture and appliances
- Respond to customer inquiries in a professional and timely manner
- Assist customers with order updates product information and service requests
- Coordinate warranty claims and service resolutions with customers vendors and manufacturers
- Help ensure a positive customer experience from purchase through delivery and service
- Receive and process inventory accurately and promptly
- Investigate and resolve inventory discrepancies
- Update inventory records and maintain product information on the company website
- Assist with inventory audits cycle counts and inventory control procedures
- Prepare and maintain inventory-related documentation
- Prepare customer invoices and statements
- Process payments and maintain customer account records
- Support the General Manager with collections activities and follow-up communications
- Reconcile customer account information as required
- Assist with invoice processing and payment documentation
- Maintain accurate vendor records and filing systems
- Support month-end accounting procedures
- Assist with daily cash balancing and reconciliation
- Prepare deposits and maintain accurate records
- Support financial reporting and administrative recordkeeping
- Answer and direct incoming telephone calls
- Maintain organized filing systems and office records
- Prepare correspondence reports and other administrative documents
- Support various projects and administrative tasks as assigned
- Provide general support to the management team and retail staff
- Previous administrative office retail or customer service experience preferred
- Strong attention to detail and commitment to accuracy
- Excellent organizational and time management skills
- Outstanding written and verbal communication abilities
- Ability to prioritize tasks and manage multiple responsibilities effectively
- Self-motivated dependable and able to work independently
- Strong computer proficiency including Microsoft Office applications and email systems
- Experience with accounting software inventory management systems or retail point-of-sale systems is considered an asset
As a proudly Canadian company we are always searching for smart eager and passionate team members that reflect the communities we serve. Join our team today and take pride in helping our neighbours turn their houses into homes.
En tant quentreprise fièrement canadienne nous sommes toujours à la recherche de membres déquipe intelligents enthousiastes et passionnés qui reflètent les communautés que nous servons. Joignez-vous à notre équipe dès aujourdhui et soyez fiers daider nos voisins à transformer leur maison en foyer.
Required Experience:
Unclear Seniority