Network Support Specialist Fully Remote
Job Summary
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.
Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50$70/hour
Location: Remote
Commitment: 3040 hours/week
Role Responsibilities
- Review real-world data from deployed networks including logs configs telemetry and event streams.
- Label and classify network behaviors issues anomalies and incident patterns.
- Define schemas and structure for large-scale data pipelines that downstream ML models will train on.
- Interface directly with the client team to ensure data accuracy and relevance.
- Work independently and asynchronously to meet deadlines while improving AI model performance.
Qualifications
Must-Have
- Current role as a Level 3 / Tier 3 / Principal Support Engineer.
- Experience with end-customer enterprise networks (switches APs firewalls).
- Proficiency in Wi-Fi/wireless including Cisco WLC Aruba or Meraki.
- Skills in packet-level troubleshooting using Wireshark tcpdump and SPAN captures.
- Authorization to work in the US or Canada without sponsorship.
Compensation & Legal
- Individual 1099 contract paid to a personal account.
Application Process (Takes 2030 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information please check:
- For any help or support reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.