National Programs Manager

Be the Spark! Join our passionate Employment & Community team and help us to achieve great things in our community!

The National Programs Manager provides leadership and oversight for a government-funded national program ensuring alignment with program objectives contribution agreements and organizational standards. The position supports program direction policy development and consistent program delivery across multiple YMCA associations while providing guidance to teams and stakeholders. The National Programs Manager builds and maintains effective relationships with government representatives community partners and other key stakeholders to support program outcomes. Through collaboration with internal teams and external partners the role contributes to the successful implementation and continuous improvement of programs that serve communities across Canada.

In this role you will:

• Develop and strengthen local and national partnerships to support program objectives and long-term sustainability.
• Ensure compliance with all terms of government contribution agreements and contracts including national and provincial targets expenditure of contribution funds and financial and statistical reporting.
• Meet with funders to review program results under contribution agreements ensuring all required statistical and year-end reports are completed and submitted on time.
• Support partner YMCA associations in meeting all fiscal and participant targets established by the YMCA of Greater Toronto and contribution agreements and contracts.
• Monitor national promotions and communication plans to ensure marketing and outreach initiatives achieve national and provincial targets including national participant targets.
• Oversee and establish national standards for staff training before program launch ensuring comprehensive knowledge of expected program outcomes practices and processes including developing training guides and supporting regional office training for front-line staff.
• Guide motivate and inspire staff across national program locations through performance management professional development and training to achieve desired outcomes while ensuring programs are delivered safely and responsibly.
• Design and implement program innovations and maintain program and staff manuals to support effective high-quality program delivery.
• Maintain financial systems and financial reports in accordance with YMCA policies and procedures.
• Monitor and manage program budgets to ensure accurate spending and compliance with the financial obligations outlined in contribution agreements.
• Approve monthly financial reports cash flow statements and reconciliations within established timelines ensuring invoices expense forms and statistical reports are submitted by regional offices.
• Monitor and support program delivery through site visits providing guidance to program staff resolving challenges identifying opportunities for improvement and travelling to major program locations as required.
• Troubleshoot and resolve program issues as they arise keeping the Senior General Manager informed of significant developments.
• Perform other duties as assigned.

You bring:

• Post-secondary education in Career Planning Business Human Resources Management Social Services Sales and Marketing or related fields or equivalent experience.
• 3 years of experience in program development and staff management including experience managing program budgets.
• Demonstrated experience in engaging diverse community stakeholders.
• Proven track record of managing programs with teens and young adults to reduce harm and build assets.
• Experience in planning and delivering training programs to multiple staff teams.
• Knowledge of employment and community services and related legislation.
• Knowledge of legislation pertaining to human resources management.
• Excellent financial management skills.
• Ability to communicate in French is an asset.
• Well-developed interpersonal and relationship-building skills with the ability to establish rapport and communicate effectively with participants staff and volunteers.
• Excellent written communication skills.
• Excellent planning and organizational skills.
• Demonstrated ability to successfully lead teams.
• Ability to travel throughout Canada.
• Excellent understanding of diversity equity inclusion and belonging including the ability to identify and address barriers work effectively with diverse stakeholders and integrate equity into program design.

What you need to succeed:

• Commitment to the YMCAs Mission Vision and Values
• Focus on the health safety and wellbeing of all children youth and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable Relationship-Builder Improvement-Orientated Team Player & Leader Equity and Wellbeing Promoter

Why work for the YMCA

The YMCA of Greater Toronto is a charity that ignites the potential in people helping them grow lead and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services such as health and fitness licensed child care camps employment and immigrant services education and training and services for youth families and seniors. Learn more in ourstrategic plan Greater Togetherwhich outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity Equity Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer we invite applications from all qualified candidates including racialized people/people of colour Indigenous Peoples disabled people/people with disabilities and members of 2SLGBTQIA communities.

If we can make the recruitment process more accessible for you please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest however due to the volume of applications we receive we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.

Required Experience:

Manager