Mining Account Manager Underground

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Position Overview:

Job Description:

• Growth targets to include Percentage In New Sales (PINS) Revenue Gross Profit% Cat Financial Services Ltd (CFSL) Master Goods and Services Agreements (MGSA) Customer Value Agreements (Components and Consumables) Connectivity (Condition Monitoring) (MFC) use (PCC) and/or Internal Parts (IP) use. Negotiation and execution of mining contracts quoting and sale of new used and rebuilt equipment develop an asset life strategy for each site and ensure governance model is in place.
• Develop a customer account management plan that encompasses all elements of customer activity that can be used as a complete customer strategy that ultimately results in delivering profitable growth for the Company. Develop and deliver short term attack plans (less than 2 years) medium (2-5 year) and long range (5-10 years) customer account management plans that align to our customers mine plans. These plans would include equipment and component forecasts (via Asset Management Tool) pricing quality estimates and market intelligence in line with the mining leadership Priority Value Drivers (PVDs).
• Effectively communicate all applicable news within Finning as it relates to their mining territory. Being a leader with respect to CRM usage will be crucial in keeping the enterprise in touch with all progress that relates to the customer. Support regional and other internal teams in order to influence and maximize the customer experience. Consistent communication with all relevant branch personnel (ie: Branch Manager Sales Manager Equipment Representatives Product Support Representatives) in order to drive consistency with the customer throughout the Region.
• Be an ambassador of the Finning safety culture and ensure that the safety practices of the customer and Finning are aligned. Also promote Caterpillar Safety Solutions where applicable.
• Communicate and develop account status with the global CAT relationship. A strong partnership with the Cat Mining team will be imperative in order to achieve success. Identify and manage any cross-divisional opportunities so that a seamless integrated approach is presented.
• Understand and develop government and indigenous relations as well as ESG initiatives as they pertain to Finning interests. Create a better understanding of how to work cohesively and beneficially in the governmental world indigenous culture and ESGs

Education & Experience:

• Minimum 710 years of experience in sales product support and parts equipment engineering or operations within the Mining industry.

• In-depth knowledge of mining operations industry commodities and related products and services.

• Proven ability in forecasting demand planning and delivering best-in-class solutions through effective problem-solving.

• Mechanical aptitude considered an asset.

• Skilled in building relationships and liaising with stakeholders at all organizational levels.

• Excellent communication sales marketing and presentation skills with confidence in engaging both small and large groups.

• Effective in coaching team motivation and aligning efforts toward common goals.

• Highly organized with strong time management and computer proficiency.

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.