Manager, SMB Sales

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.

Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

We are looking for a Sales Manager to lead our growing team of Account Executives and drive revenue growth across individual team and organizational goals.

As an experienced people leader with a proven sales track record you will build and develop a high performing remote sales team that delivers exceptional results for our sellers and Square. Youll leverage data-driven insights to coach and develop your AEs while fostering a culture of high performance ownership and accountability.

• Create a team culture of trust accountability success and fun where people are encouraged to share information constructively debate and communicate freely
• Support direct reports by participating in client and prospect meetings
• Develop a sales team which includes hiring and training new account executives on sales process
• Promote rigorous sales development execution and oversight and KPI management including hourly/daily metrics forecasting and pipeline management
• Build predictable and repeatable sales funnel processes and best practices across team
• Conduct weekly pipeline review and forecast meetings with AEs
• Coach direct reports regarding strategies to increase revenue and customer success
• Evolve the sales strategy process and tactics to improve performance
• Use the customer voice to improve our products
• Envision new ideas and approaches and take them to fruition

• 3 years experience as a sales manager
• 3 years of documented sales success as an individual contributor exceeding target
• Experience in hiring training and ramping new Account Executives
• Proven track record in collaborating across different teams with the ability to inspire change
• Leadership and coaching experience and a desire to help others be their best
• Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
• An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Block takes a market-based approach to pay and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. These ranges may be modified in the future.

Zone A:

$135377$203136 USD

To find a locations zone designation please refer to thisresource. If a location of interest is not listed please speak with a recruiter for additional information.

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently based solely on the core competencies required of the role at hand and without regard to any legally protected class. We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible.Want to learn more about what were doing to build an inclusive workplace Check out ourInclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs including access to mental health 1:1 financial planners and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance AD&D and disability benefits

These benefits are further detailed in Blocks policies. This role is also eligible to participate in Blocks equity plan subject to the terms of the applicable plans and policies and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.