Manager, Marketing & Communications
Job Summary
- Brand Marketing Strategy & Annual Planning
- Digital Presence: Social Website & Search
- Internal Executive & Company-Wide Communications
- M&A Integration & Public Relations
- Team Vendor & Execution Leadership
- Own brand strategy and creative direction ensuring consistency of voice visual identity and messaging across all channels and materials.
- Create and own the annual marketing plan including priorities budget initiatives and measures of success.
- Set and manage marketing priorities so effort is directed at the highest-value work rather than reactive requests.
- Directly participate in the execution of initiatives and deliverables alongside the team.
- Establish a clear intake and prioritization process for marketing and design requests from across the business.
- Own social media strategy including audience and channel strategy roadmap analytics and KPIs reviewed monthly and quarterly.
- Manage social media planning and the content calendar supporting content creation and writing with content divided by category to distribute work across the team.
- Review and approve all social media content prior to posting and secure stakeholder approvals where required (cadence of 23 posts per week).
- Own website strategy including SEO and AI searchability analytics and KPIs while the Generalist owns day-to-day edits and administration.
- Lead blog and news article planning content development and writing support on a monthly cadence.
- Manage ongoing updates to project pages including the creation of project profiles in partnership with Operations leaders.
- Monitor and oversee response to social media comments and messages.
- Manage and oversee company-wide communications.
- Build and own an internal communications plan including:
- What is communicated at what cadence and by whom (team member updates and departures events feedback etc.)
- Communication groups and distribution structure
- Own content strategy and overall ownership of the intranet/internal communications space with functional content developed by subject matter experts bringing a connected space together as the organization grows and becomes inherently less connected.
- Own the All Hands (AHO) content process end to end: collect content from the Inline and Challenger teams including project updates team updates and TOM/POM submissions and winner selection on a monthly cadence.
- Treat AHO content collection as upstream content gathering that feeds downstream marketing and communications social calendar newsletter and blog content.
- Support newsletter production quarterly including content collection edits reviews and written content with the Generalist compiling and designing; assist with in-person newsletter logistics and mailing.
- Draft and manage executive and internal announcements templates and e-signature standards.
- Own communications and messaging for acquisitions both internal and external.
- Draft press releases announcements and campaigns; own messaging and issue response for media and public relations matters.
- Work with the Senior Leadership Team on internal announcements alignment and sequencing of acquisition communications.
- Lead integration planning for branding and marketing assets and assist with execution of integration initiatives and rollout.
- Deliver outstanding integration items including: a combined social media strategy; a combined blog and website strategy and integration plan; branding decisions for Challenger and its subsidiaries.
- Manage the Marketing/Design Generalist set clear expectations and actively facilitate their development and skill growth.
- Act as a player-coach: lead and prioritize while staying close enough to the work to write review produce and contribute directly when required.
- Facilitate weekly marketing meetings and maintain a clear view of in-flight work deadlines and capacity.
- Manage external partners agencies printers and vendors where applicable ensuring clear scope cost control and quality.
- Oversee company-wide social committees from each office offering support checking in and ensuring community investment and volunteer goals are being met and share event communications and updates internally.
- Support company-wide health and wellness initiatives which are managed day to day by the Generalist.
- Support Edmonton and Calgary-based events including planning and facilitation where needed (Christmas parties H&W events days of learning employee appreciation events BBQs and local volunteering opportunities).
- Support client events such as the Stampede BBQ and Christmas events including advertising communications RSVP management coordination and logistics and client gifts.
- Assist with distribution and coordination of in-person marketing materials.
- 7 years of progressive marketing and communications experience ideally in a mid-sized multi-location organization with field operations construction engineering or professional services complexity.
- Demonstrated success in a hands-on player-coach marketing role where both strategy and personal execution were required.
- Experience owning internal and executive communications not only external marketing.
- Experience supporting acquisition or integration activities across the marketing and communications spectrum.
- Experience managing or developing at least one direct report and managing external agencies printers and vendors.
- Strong writer and editor press releases executive announcements blog and website content campaign copy and internal messaging.
- Practical familiarity with AI tools in a marketing and communications context using them to accelerate drafting editing research content repurposing and campaign ideation without sacrificing brand voice or accuracy.
- Comfortable using AI for audience competitor and market research and for drafting first-pass messaging that is then refined with business and subject matter input.
- Aware of the risks around AI-generated content including accuracy disclosure brand voice drift confidentiality of company information and copyright/likeness considerations in generated imagery.
- Curious and current actively tracks how AI tooling is evolving in marketing communications and design and evaluates new capability pragmatically against real business value.
- Working knowledge of social media management and analytics across LinkedIn and Facebook including planning tools and performance reporting.
- Practical understanding of website management and WordPress SEO and emerging AI search visibility and web analytics; able to direct a web developer without needing to be one.
- Comfortable in the Adobe Creative Suite and Canva environment able to review direct and produce creative even if design is not the primary strength.
- Comfortable working in a Microsoft 365 environment (Teams SharePoint Outlook) for internal communications and intranet content.
- Able to build and manage a marketing budget and make practical trade-off decisions.
- Strong cross-functional collaborator who can work with business leaders and executives to extract content and drive alignment.
- Able to manage up sideways and down translating business activity into clear compelling internal and external messaging.
- Comfortable chasing content and holding contributors accountable to deadlines across multiple offices and brands.
- Sound judgment on tone timing and risk for sensitive internal announcements acquisition news and media response.
- Pragmatic accountable and willing to get into the work while maintaining a leadership view of priorities and outcomes.
- Bachelors degree in Marketing Communications Public Relations Journalism Business or a related field is preferred; equivalent practical experience will also be considered.
- Relevant certifications in digital marketing communications project management or change management are considered assets.
- Hands-on practical and output-oriented comfortable owning both the plan and the deliverable.
- Strategic without being detached from the content the calendar and the execution details.
- Structured and organized with a bias toward documented plans cadences and clear ownership.
- Comfortable operating in a growing evolving company where priorities shift and integration work requires both structure and adaptability.
- Strong bias toward clarity consistency and bringing a dispersed organization together.
- Take care of what matters most Enjoy health care benefits for you and your family.
- Personal wellness is a priority Use your Health and Wellness Spending Account to support your hobbies and passions.
- Investing in you Take advantage of our Annual Training and Development Allowance to boost your skills.
- Plan for your future Take advantage of our RRSP matching program to help you save for retirement.
- Future growth opportunities Inline Group Inc. is growing and so are the opportunities for you to take on new challenges and grow your career!
Required Experience:
Manager
About Company
Since 2012, Inline has provided oil & gas, infrastructure, mining and power generation clients with a value proposition that encompasses the best of both worlds – the competitiveness and flexibility of a smaller firm, but the processes, expertise, and services of a large firm, derived ... View more