Manager, Governance

COO Office GA Investments is seeking an organized analytical and governance-focused professional to support the execution and strengthening of first-line accountability for governance and risk management across GA Investments. Reporting to the Head of Governance GA Investments the Manager Governance will play an important role in delivering core risk and compliance program deliverables while promoting consistency accuracy and discipline across governance processes reporting and stakeholder follow-up.

This role provides dedicated focus on working with business stakeholders to identify and document key risks issues requirements and follow-up actions across GA Investments governance and risk programs. The successful candidate will be expected to apply subject matter expertise across governance operational risk resilience records management and compliance disciplines to provide practical guidance and support effective implementation of enterprise requirements. Success will require strong execution discipline sound judgment facilitation collaboration and influencing skills with the ability to work effectively with business stakeholders second-line partners and functional teams including Risk Compliance Technology Operations and GA business teams.

Position Responsibilities:

• Execute core governance operational risk resilience compliance audit and regulatory initiatives across GA Investments ensuring deliverables are completed with quality timeliness and appropriate stakeholder engagement.

• Lead the day-to-day execution of recurring governance processes assessments attestations and stakeholder activities required to meet enterprise risk and governance requirements.

• Act as a subject matter expert for assigned governance risk resilience and compliance activities helping interpret requirements and providing practical guidance to support effective implementation across the business.

• Assess new and evolving enterprise requirements identify implementation considerations risks and required actions and escalate matters requiring strategic input or decision-making.

• Own the completeness accuracy and ongoing maintenance of governance-related information documentation reporting and Archer/GRC system records for assigned processes and deliverables.

• Develop reporting presentations executive briefings and other materials that support governance decision-making risk awareness and disciplined follow-up on key priorities.

• Take the lead in managing audit regulatory review and oversight requests including evidence gathering documentation stakeholder responses and management action tracking through to completion.

• Represent GA Investments in working-level discussions with business Risk Compliance Technology Operations and other functional partners influencing practical outcomes and supporting alignment on governance and risk program deliverables.

• Drive improvements to governance processes reporting controls and use of technology including AI-enabled tools to enhance effectiveness efficiency and stakeholder experience.

• Serve as Business Unit Records Coordinator (BURC) and BCP coordinator for the GA COO team executing required records management business continuity and resilience activities in accordance with enterprise expectations.

Required Qualifications:

• 58 years of experience in governance operational risk controls audit compliance resilience project execution or a related financial services environment.

• Relevant post-secondary education in business finance accounting risk management compliance or a related discipline and/or equivalent experience.

• Applied knowledge of governance operational risk compliance and/or resilience frameworks with the ability to assess requirements and implementation considerations in a practical business context.

• Experience supporting audits regulatory reviews issue management or remediation activities.

• Strong facilitation and stakeholder management skills with the ability to engage business and functional partners clarify expectations and influence practical outcomes.

• Strong organizational and execution discipline with the ability to manage multiple concurrent priorities anticipate next steps and drive follow-up through to completion.

• Ability to operate effectively in a fast-paced environment with a high degree of ambiguity shifting priorities and evolving requirements.

• Strong written and verbal communication skills including the ability to produce clear concise and senior-leader-ready materials that reflect business context risk awareness and professional judgment.

• Sound judgment curiosity and critical thinking with the ability to identify gaps connect related issues and escalate matters requiring input or decision-making.

• Ability to connect related requirements risks and deliverables across governance programs to reduce duplication minimize business disruption and leverage information across multiple initiatives.

Preferred Qualifications:

• Knowledge of General Account Investments and related business processes.

• Familiarity with Archer GRC or similar governance risk and compliance platforms.

• Experience using AI-enabled tools workflow automation data organization or reporting improvement.

• Exposure to global or cross-regional business environments.

• Demonstrated ability to promote strong first-line risk culture by balancing collaboration practical guidance and effective challenge.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

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