Enter a job title or keyword
Manager, Bus Operations
Job Location:
Monthly Salary:
Posted:
23 September 2026 (21 hours ago)
Posted:
Application Deadline:
21 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process please contact us at: or email
Application Process:
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
Our Bus Operations East Office is looking for a Manager Bus Operations to provide technical leadership and direction for the safe reliable and effective operation of a comprehensive Bus Transit network within the area of GO Transit jurisdiction to meet customer performance expectations of on-time and quality service.
What will I be doing
- Plans implements and manages the operation of the GO Transit Bus Network with a focus on the East Region and any contracted services.
- Manages the planning justification recruitment and training of the resources required for all new bus services enhancements and bus rapid transit initiatives.
- Ensures compliance to legislation related to environmental issues Ministry of Transportation (MTO) requirements employment standards and the Occupational Health and Safety Act.
- Manages the development of accessible bus services in accordance with corporate objectives.
- Manages bus information systems to provide accurate and timely data pertaining to service delivery and planning activities.
- Manages the operational aspects of service integration fare integration and intermodal transfers at various terminal locations.
- Ensures that customer enquiries and complaints are tracked investigated and receive responses.
- Develops updates and manages operational emergency response plans and activities.
- Manages operational planning to ensure appropriate service levels that meet customer requirements.
- Accountable for managing operational performance and achieving key performance indicators (KPIs) including on-time performance customer satisfaction employee engagement and collision reduction targets.
- Develops implements and monitors collision mitigation strategies and safety initiatives to support the achievement of collision reduction objectives and promote a culture of safety.
- Manages the effective and efficient delivery of driver safety and training programs.
- Manages bus passenger transportation services and service planning activities to achieve operational improvements and service modifications as well as implementing new services including BRT (Bus Rapid Transit).
- Develops reviews and approves operating budgets related to Bus Operations.
- Provides creative thought leadership with input from others to develop and deploy a strategic vision; connects and aligns projects with strategic corporate goals.
- Directly manages more than 10 Supervisors and supervises a large department of over 100 ATU members within the constraints of a unionized work force of bargaining unit and non-bargaining unit staff members through subordinate supervisors.
Manages daily bargaining unit issues and develops negotiation strategies (e.g. conducts and participates in the grievance arbitration and Collective Bargaining processes).
What Skills and Qualifications Do I Need
Completion of a degree or diploma in Business Administration or a related discipline or combination of education training and experience deemed equivalent.
Demonstrated experience in providing leadership and direction in the operation of a comprehensive bus transit network.
Must possess a CZ license with good driving record.
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process please contact us at: or email
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LI-MM3
Required Experience:
Manager
