Lead Product Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture. As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText AI is at the heart of everything we dopowering innovation transforming work and empowering digital knowledge workers. We are hiring talent AI cant replace to help us shape the future of information management. Join us.

Job Title: Lead Product Manager Enterprise AI

Location: Waterloo --> Full time in-office

THE OPPORTUNITY

The OpenText AI Line of Business is looking for an experienced Product Management leader to drive the evolution of our Enterprise AI platform capabilities.

This role will work closely with Product Managers Engineering Architecture Cloud Operations and Customer Success teams to deliver scalable secure and high-performing AI solutions that power our growing AI portfolio. The successful candidate will bring strong expertise in cloud-native software enterprise AI deployments AI Governance scalability performance optimization and operational excellence while partnering closely with Product Managers across the AI portfolio to support OpenTexts broader AI strategy

What the role offers

• Define and execute the roadmap for core Enterprise AI platform capabilities.
• Partner with peer Product Managers to support broader AI initiatives including customer success governance interoperability and differentiated AI experiences.
• Drive investments in scalability performance reliability observability and cloud efficiency.
• Work closely with Engineering and Architecture teams on AI platform evolution cloud-native services and deployment automation.
• Define requirements for enterprise AI deployments including large-scale RAG agentic AI model orchestration and retrieval services.
• Collaborate with CloudOps and Security teams to improve operational excellence release quality and deployment velocity.
• Support strategic customer engagements by translating deployment challenges into platform improvements.
• Perform competitive analysis and market research to identify opportunities for innovation and differentiation.
• Align cross-functional stakeholders across Product R&D Sales Marketing and Customer Success.

What you need to succeed

• 8 years of Product Management Product Ownership or related experience.
• Experience delivering enterprise SaaS or cloud-native software solutions.
• Strong understanding of Microsoft Azure and/or Google Cloud Platform (GCP).
• Experience with Generative AI LLMs Retrieval Augmented Generation (RAG) AI agents and enterprise AI architectures.
• Understanding of large-scale AI deployments scalability challenges and performance optimization.
• Experience driving cloud efficiency operational excellence and platform modernization initiatives.
• Ability to work effectively with highly technical Engineering and Architecture teams.
• Strong analytical communication and stakeholder management skills.
• Bachelors degree in Computer Science Engineering Mathematics or a related field.

Preferred Qualifications

• Experience with AI observability evaluation frameworks and governance controls.
• Experience with vector databases retrieval systems and enterprise knowledge architectures.
• Experience supporting highly scaled cloud applications and services.
• Familiarity with OpenText Content Services Content Aviator Content Management Core Content or Documentum.
• Experience working with enterprise technology partners such as Microsoft SAP Google or AWS.

Enterprise AI is transforming how organizations work with information and automate business processes. Success in this role requires strong technical judgment customer focus collaboration and a passion for innovation. You will help build the platform foundations that enable AI solutions to scale securely efficiently and successfully across our enterprise customer base.

One last thing:

OpenText is more than just a corporation its a global community where trust is foundational the bar is raised and outcomes are owned.

Join us on our mission to drive positive change through privacy technology and collaboration. At OpenText we dont just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenTexts commitment to diversity and inclusion surpasses legal requirements evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process please submit a ticket at Ask HR. Our proactive approach fosters collaboration innovation and personal growth enriching OpenTexts vibrant workplace.

Compensation: At OpenText we offer a thoughtfully designed benefits package that supports your physical emotional and financial wellbeing. As you move through the hiring process were happy to provide more details about our compensation programs including variable and commission compensation opportunities for eligible roles vacation entitlement and paid time off.

Salary Range: $118000.00 - $168000.00; Depending on the candidates education experience skills geographical location and alignment with internal equity and external market actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency we use artificial intelligence (AI) tools to assist in various stages of our recruitment process including resume screening candidate matching interview scheduling and communications. These tools are designed to improve efficiency reduce bias and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.