Lead Field Service Representative

Job Summary:
As a Lead Field Service Representative youll be responsible for both providing operations and maintenance expertise on water treatment systems and coordinating the daily work and assisting in the mentorship and development of other Field Service Representatives. This mission critical role involves working on a variety of technologies including media filtration softening reverse osmosis (RO) ion exchange (IX) de-oxygenation electro deionization and ultrafiltration (UF) as well as working with varied and diverse team members.

Duties & Responsibilities:

• Carry out mechanical electrical and controls troubleshooting on equipment such as valves air compressors ejectors process pumps blowers and instrumentation
• Consult with customer management and operations teams with confidence
• Mentor and train new FSRs on site and coordinate coverage and work for team members in collaboration with the manager. May assist with contractor contact and support
• Perform analytical testing such as: turbidity hardness chlorine pH CO2 O2 SDI TOC in addition to various other site-specific testing requirements
• Conduct maintenance and calibration activities for on site equipment
• Review customer plant installations and compare against Water Tech reference drawings (P&IDs electrical schematics general arrangement etc.)
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed often the first point of contact for customer concerns and troubleshooting
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Ensure contract compliance of volume and quality specifications
• Provide customers with informal training around operation and maintenance of their system; serve as a reference and point of contact.
• Other duties as assigned

The job description is not designed to capture all the employees responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications :

Knowledge Skills & Abilities:

• Excellent mechanical know how and problem-solving skills
• Time management skills both for yourself and in organizing the efforts of team members
• Demonstrated ability to work independently and remotely with support teams
• Good training and mentorship abilities

Education & Experience:

Required

• High School Diploma / GED / Home School Certification OR international equivalent
• 2 years experience of service/maintenance OR equivalent in an industrial environment
• Valid Drivers License

Preferred

• Bachelors or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
• Experience in coordinating work activities of teams in an industrial setting

Working Conditions:

• 80% Travel requirement across Canada as needed
• Must be able to lift push and pull up to 50lbs
• Work outside  will expose you to inclement weather
• Work will take place around potentially hazardous chemicals and loud environments

Additional Information :

Join a company that values Responsibility Solidarity Innovation Customer Focus and Respect. Youll have opportunities for comprehensive leadership development career advancement and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia we realize diverse teams make smarter decisions deliver better results and build stronger communities. Were an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets we also offer competitive compensation and benefits.

Compensation:
The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute but a guide and offers will be based on the individual candidates knowledge skills experience and market conditions as well as internal peer equity.

We offer...
Opportunity for advancement. A place to build a career!
Training in valuable skills
Opportunity for new challenges. Were growing!
Strong leadership team!

Artificial Intelligence (AI) Disclosure:
We do not use Artificial Intelligence (AI) to screen assess or select applicants for this position.

Vacancy Status:
This posting is for an existing vacancy.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

No

Employment Type :

Full-time