Junior Microsoft Program Manager Sales Specialist

About AppDirect

Become a digital global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product through any channel on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven cultureone that enables you to Be Seen Be Yourself and Do Your Best Work.

About Microsoft Cloud Business Unit

The Junior Microsoft Program Manager will join our growing cloud ecosystem team reporting directly to the Manager Microsoft Business & this role you will work hand-in-hand with our Microsoft Business Manager to help execute the overall growth strategy operational direction and channel distribution of Microsoft solutions through the AppDirect marketplace platform.

About You

We are seeking a highly organized detail-oriented and ambitious Junior Microsoft Program Manager. This is a junior-level career track designed for someone who already understands the basic mechanics of Microsoft licensing and the Cloud Solution Provider (CSP) program but wants to master ecosystem sales. You will act as the operational anchorliaising with Independent Software Vendors (ISVs) coordinating with our channel advisor community and ensuring our Microsoft catalog is flawlessly executed and optimized for revenue. You should be highly coachable possessing a strong desire to take direction from a veteran manager absorb industry best practices and rapidly scale into an autonomous product specialist. You are a proactive communicator who is comfortable interacting with software developers enterprise account managers and third-party IT advisors alike.

What youll do and how youll have an impact

• Operational Strategy & Execution: Take direct daily instruction from the Microsoft Business Manager to support high-level growth initiatives partner promotions and go-to-market strategies.
• Catalog & Program Maintenance: Ensure all Microsoft Cloud Solution Provider (CSP) offerings New Commerce Experience (NCE) updates and perpetual software SKUs are accurately represented within the AppDirect ecosystem.
• Licensing Assistance: Assist channel managers and partners with basic Microsoft tenant configuration inquiries license migration pathways and pricing verification.
• Ecosystem Bundling: Collaborate with complementary Independent Software Vendors (ISVs) in our catalog to build attractive Microsoft SaaS product bundles (e.g. security backup or AI add-ons) that increase overall deal size.
• Program Execution: Understand the Microsoft Solution Area(s) and execute the program enablement to support deal flow and deal optimization. Track deal utilization assist the manager in coordinating with new ISVs looking to integrate into our marketplace track onboarding milestones and prepare sales enablement documentation.
• Incentive Tracking: Track Microsoft partner incentives regional rebate structures and vendor-driven SPIFFs to maximize corporate profitability.

What were looking for

• Prior Experience: 13 years of experience working within a technology channel environment (MSP TSD/Master Agent VAR or Cloud Distributor).
• Ecosystem Exposure: Prior experience interacting with ISVs (Independent Software Vendors) or participating in multi-vendor technology sales is heavily preferred.
• Microsoft Literacy: A solid foundational understanding of Microsofts inner workings including knowledge of what a Tenant is understanding the concept of Seat Licenses and a baseline familiarity with the Microsoft Cloud Solution Provider (CSP) framework.
• Obsessive Attention to Detail: Absolute precision in tracking data is mandatory due to Microsoft licensing involving thousands of line items precise SKUs and strict contract terms (NCE 1-month vs. 12-month etc.).
• Platform Aptitude: Experience with digital commerce/marketplace platforms (AppDirect Salesforce CPQ CloudBlue or Microsoft Partner Center) is a massive plus.
• Certifications (Highly Regarded but not required): Microsoft Certified: Azure Fundamentals (AZ-900) or Microsoft 365 Certified: Fundamentals (MS-900).

At AppDirect we believe that innovation thrives in an environment that houses diversity of excellence experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race religion age sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such we strongly encourage applications from Indigenous peoples racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities.

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