Intermediate Communications Specialist

emergiTEL is hiring for Intermediate Communications Specialist
Location:Edmonton Alberta 100% Onsite
Client:Public Sector
Contract Duration:12 Months
Start Date:ASAP

Below is the full job description:

The Intermediate Communications Specialist will provide professional communications services in support of the Court Technology Services (CTS). The resource will work closely with the Executive Director CTS leadership project teams and stakeholders to develop and deliver communications that support organizational change executive messaging employee engagement and strategic initiatives.

The resource will develop communication strategies and products that effectively communicate to internal and external stakeholders while ensuring messaging is clear consistent timely and aligned with Alberta Courts standards.

Key areas of support include executive communications organizational announcements employee communications presentation development branding communication planning stakeholder engagement and operational communications.

The resource will provide professional communications services including but not limited to:

Executive & Organizational Communications

• Develop executive communications on behalf of the Executive Director including branch updates organizational announcements leadership messages and employee communications.

• Prepare monthly CTS Branch communications based on information provided by the Executive Director and CTS leadership.

• Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.

Content Development & Production

• Create professional communication products including presentations executive briefing notes speaking notes newsletters FAQs infographics and visual communication materials.

• Develop branding and visual identity for CTS initiatives ensuring consistency across communication products.

• Translate complex business and technical information into clear concise audience-appropriate communications.

Change Management & Stakeholder Engagement

• Support organizational change initiatives through employee engagement and change communications.

• Collaborate with executives managers subject matter experts and project teams to gather information and prepare communication materials.

• Develop presentations and supporting materials for executive meetings leadership forums town halls and stakeholder engagement sessions.

Quality Assurance & Standards

• Review edit and provide quality assurance for communications prepared by project teams and leadership.

• Review existing operational communications including service outage and maintenance notifications and recommend improvements to readability consistency effectiveness and customer experience.

• Develop standardized communication templates and guidance for operational and executive communications.

• Provide communications advice and recommendations to CTS leadership regarding communication approaches and stakeholder messaging.

• Ensure all communication products align with Alberta Courts communication standards visual identity requirements and plain language principles.

Education

• University degree or college diploma in Communications Public Relations Journalism English Marketing or a related discipline.

• An equivalent combination of education and experience may be considered.

Experience

• 5 years of progressive experience in a communications role preferably within a public sector government or large enterprise environment.

• Demonstrated experience developing executive communications organizational announcements and employee communications.

• Proven experience creating communication strategies and communication plans supporting organizational transformation or technology initiatives.

• Strong experience developing professional communication products including presentations briefing notes speaking notes newsletters FAQs infographics and visual materials.

• Experience supporting organizational change initiatives through employee engagement and change communications.

• Demonstrated ability to translate complex technical and business information into clear audience-appropriate communications.

• Experience reviewing editing and providing quality assurance for communications materials.

Knowledge & Competencies

• Strong writing editing and verbal communication skills.

• Knowledge of plain language principles and ability to apply them to communication products.

• Ability to work collaboratively with executives managers subject matter experts and project teams.

• Strong organizational skills with ability to manage multiple priorities and deadlines.

• Proficiency with Microsoft Office Suite (Word PowerPoint Outlook Teams).

• Experience with visual communication tools (e.g. Canva Adobe Creative Suite) is an asset.

• Knowledge of Alberta Courts communication standards and visual identity requirements is an asset.

Location
Work will be performed onsite at the Court Technology Services (CTS) office in Edmonton located in either the John E. Brownlee Building or First & Jasper Place as operationally required. It is anticipated the role will be 100% onsite.

Hours
Standard hours of work are 08:15 16:30 Mountain Time Monday through Friday excluding holidays observed by the Province.

The ideal candidate is an experienced communications professional with a strong background in executive communications strategic communication planning and organizational change communications. They bring demonstrated experience working in public sector or government environments and excel at translating complex technical information into clear accessible content for diverse audiences. The candidate is highly collaborative detail-oriented and capable of managing multiple priorities while maintaining high-quality standards.