Infrastructure & Capital Projects PMIS Support Specialist, COM

Youve Never Been Satisfied with Good Enough.

You want to make an impact not just manage projects but change how the world gets built. At Accenture Infrastructure & Capital Projects youll do exactly that. Youll help develop and deliver the factories grids transit systems and public infrastructure that keep communities moving - and do it smarter safer and more sustainably than ever before.

Youll work alongside people who think big and act bold - project managers engineers technologists and strategists who blend real-world experience with digital innovation and AI. Together were transforming how capital projects are planned managed and executed creating a better way to build for the future.

Because good enough builds the past. Youre here to build whats next on a team that outperforms every norm.

Visit us here to learn more about Accenture Infrastructure & Capital Projects

• (Internal Title:Business System Configuration / Development IV)
• PMIS Implementation & Deployment Support
  • Support the day-to-day implementation and rollout of Octave Sequence (EcoSys).
  • Assist with project mobilization discovery configuration testing deployment cutover and hypercare activities.
  • Support the development and maintenance of implementation plans schedules action logs RAID logs and delivery documentation.
  • Track implementation activities milestones dependencies risks issues and outstanding actions.
  • Coordinate meetings workshops testing sessions and implementation activities with internal stakeholders and the implementation partner.
  • Support business readiness and user onboarding activities prior to production deployment.
  • Assist with the transition of the platform from implementation into ongoing operational support.
• PMIS Application Support
  • Provide day-to-day functional support to PMIS users across projects business units and project controls functions.
  • Respond to user questions investigate reported issues and coordinate resolution with internal technical teams and external vendors where required.
  • Troubleshoot system workflow configuration reporting and data-related issues.
  • Document track prioritize and follow up on support requests and system issues through resolution.
  • Identify recurring issues and recommend process configuration training or system improvements.
  • Support user access permissions workflows and other application administration activities as required.
  • Maintain knowledge articles user guides procedures FAQs and other support documentation.
• Testing Releases & Enhancements
  • Support functional testing system integration testing regression testing and user acceptance testing (UAT).
  • Develop or maintain test scenarios test scripts expected results defect logs and testing documentation.
  • Coordinate defect resolution and retesting with business users technical teams and implementation partners.
  • Support future Octave Sequence releases upgrades enhancements and configuration changes.
  • Assist with evaluating enhancement requests and documenting business requirements.
  • Support deployment planning release communications user readiness and post-deployment validation.
• PMIS Continuous Improvement
  • Work with business stakeholders and project controls teams to identify opportunities to improve PMIS functionality workflows reporting and user experience.
  • Gather and document user feedback enhancement requests and evolving business requirements.
  • Support prioritization and tracking of platform enhancements and future capabilities.
  • Assist with onboarding additional projects business units and functional areas onto the PMIS.
  • Promote consistent use of the platform and established project controls processes.
  • Support continuous improvement initiatives that increase user adoption data quality process efficiency and overall PMIS effectiveness.
• Project Controls & Business Process Support
  • Work with project controls stakeholders to understand business processes related to cost management budgeting forecasting scheduling change management progress measurement reporting and other capital project functions.
  • Support the translation of business and project controls requirements into system processes workflows configuration requirements and reporting solutions.
  • Assist users in understanding how PMIS functionality supports established project controls processes.
  • Identify gaps between business processes and system functionality and support the development of practical solutions.
• Stakeholder & Vendor Coordination
  • Work closely with project controls project management finance engineering construction technology and other business stakeholders.
  • Coordinate with the third-party implementation partner and software vendor to investigate and resolve application issues.
  • Participate in workshops design reviews planning sessions testing activities and implementation meetings.
  • Communicate system updates known issues planned releases and changes to affected stakeholders.
  • Escalate significant system issues delivery risks or business impacts to PMIS leadership when appropriate.
• Documentation Governance & Reporting
  • Maintain accurate PMIS support documentation configuration records issue logs enhancement registers testing documentation and operating procedures.
  • Support implementation and operational reporting by providing updates on issues risks testing enhancements and support activities.
  • Help ensure system changes and support activities follow established governance change management testing and quality assurance processes.
  • Support data quality system consistency and adherence to established PMIS standards.
• Working Conditions:
  • Hybrid (Vancouver office 4 days/week Remote 1 day/week)
  • With all our roles there is some in-person time for collaboration learning and building relationships with clients peers leaders and communities. As an employer we will be as flexible as possible to support your specific work/life needs.

• 8 years leading enterprise software implementation projects.
• 5 years managing enterprise PMIS or enterprise application implementations.
• Demonstrated experience delivering or overseeing at least one full lifecycle Octave Sequence (formerly EcoSys) implementation.
• Strong understanding of Octave Sequence platform capabilities implementation methodology configuration approach security model reporting capabilities and integration patterns.
• Proven experience managing third-party implementation partners and multidisciplinary delivery teams.
• Experience transitioning enterprise PMIS platforms from initial implementation into operational rollout and continuous enhancement.
• Extensive experience implementing or managing Project Management Information Systems (PMIS) supporting major capital projects and programs.
• Strong project management experience across planning governance scheduling risk management testing deployment organizational readiness and change management.
• Experience working with enterprise project controls organizations supporting major capital projects and programs.
• Excellent stakeholder management workshop facilitation communication and leadership skills.

BONUS POINTS IF YOU HAVE:

• Sound understanding of Data and Digital Management of large capital programs
• Proven experience managing multiple concurrent system implementation and integration projects
• Extensive knowledge of Project Costing Scheduling Earned Value Performance Metrics and Construction or Contract Administration
• Mastery of Project Management and Construction Project Controls and Contractor Management Processes and Application
• Expert Business Analysis experience in a project management context
• Adept in people leadership with sound technical and client-facing skills including extensive experience in preparing and presenting business cases
• Experienced in managing coaching and mentoring a team of technical Business Systems professionals
• Advanced skills in Microsoft Office
• Proficient in Primavera Unifier Primavera P6 and EcoSys
• Inclined to maintain professional development to keep abreast of emerging technologies methods and best practices
• Ability to arrange priorities and escalate competing risks to meet deadlines with minimum input from leadership
• Keen eye for detail and adept problem-solving abilitieswith a track record for meeting deadlines
• Must have demonstrated experience relaying and receiving information (written and verbal)in a demanding multidisciplinary project environment
• Expert ability to work collaboratively and independently in a structured disciplined technology-driven environment
• Effectively lead multi-resource Business Systems Configuration Development teams
• Ability to work creatively and analytically in a problem-solving environment ensuring effective teamwork promotion of innovation and overall excellence
• Demonstrated functional acumen to support how solutions will address project goals while maintaining alignment with industry best practices
• Proven capacity to anticipate identify and minimize risks
• Expert ability to detect capitalize and be sensitive to others strengths
• Demonstrated capability to supervise delegate and develop team capacity
• Tact to perceive and resolve conflict and tension

Compensation at Accenture varies depending on a wide array of factors which may include but are not limited to the specific office location role skill set and level of experience. As required by local law Accenture provides a reasonable range of compensation based on full-time employment for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit in some cases actual compensation may exceed the range where appropriate.

Role LocationAnnual Salary Range
British Columbia$141000 min to $191000 max