Gift Administration Associate Foundation Regular full-time

Title: Gift Administration Associate (In-Office)

Department: Finance Gift Administration Governance IT

Reports to: Manager Gift Administration

Existing Vacancy: No

Location: 2075 Bayview Ave North York ON M4N 3M5 (K-Wing)

Sunnybrook Foundation inspires lasting support for Sunnybrook Health Sciences Centre one of Canadas largest and most dynamic health science centres impacting the lives of the more than 1.1 million patients it sees each year. Sunnybrook is ranked #3 in Canada and #30 worldwide in Newsweek Magazines Worlds Best Hospitals 2026 list. This is the eighth consecutive year Sunnybrook has received this recognition.

Together with our donor community Sunnybrook Foundation raises critical funds for Sunnybrooks world class academic health sciences centre to achieve our shared vision to invent the future of health care. With ambitious goals ahead the Foundation is committed to continuing to grow our results and impact as we help Sunnybrook to raise sights uncover new possibilities develop talent and deliver exceptional care.

We are one team in pursuit of a common purpose to inspire lasting support for Sunnybrook and we are guided by our values: Build Connectedness Act with Integrity Meaningful Collaboration and Strive for Excellence.

Why Join Us

At Sunnybrook Foundation purpose and passion drive us. We lead with our values and know that our diversity makes us stronger. Here your work will help raise funds to shape the future of one of the worlds best hospitals contributing to innovation and a profound impact on the communities we serve. You will collaborate learn and grow with a team united in our ambition.

Position Overview

The Gift Administration Associate is responsible for managing all online gift processing channels preparing tax receipts and acknowledgement letters for all gift levels and the processing of philanthropic gifts in Raisers Edge. Guided by our values this role provides exceptional customer service in all interactions helping to create a positive experience with donors volunteers and internal stakeholders.

This role is ideal for someone who enjoys working with data values accuracy and understands how high-quality data supports strong donor relationships and organizational impact.

Key Responsibilities

• Manage all online gift import processing including third party vendors and internal payroll donations
• Prepare tax receipts duplicate receipts and fulfillment letters to supporters and internal stakeholders for delivery to donors
• Prepare electronic and manual bank deposits for gifts processed and reconcile bank deposits
• Organize coordinate and maintain the integrity of soft copy data files on a timely basis
• Review documentation engage with key team members and process philanthropic pledges and gifts
• Analyze gifts and import files to determine appropriate actions
• Identify and support process improvement initiatives to enhance efficiency accuracy
• Support monthly donor program during peak periods and process EFT transfers on a bi-monthly schedule
• Provide support to Sunnybrooks Staff Lottery 50/50 program and processes
• Act as support for the daily import of direct mail data and code records accordingly
• Support the processing of special event donations during peak periods.
• Create and maintain import templates data mapping procedures and data flows for external sources.
• Other duties as assigned.

Qualifications and Competencies

• A minimum of 3 years experience in an administrative data processing customer service role
• Experience with processing online philanthropic events direct mail or monthly donations or equivalent experience from a related industry
• Experience with Raisers Edge or other fundraising software is considered a strong asset
• Working knowledge of fundraising operations donor administration financial processing in the non-profit industry is considered a strong asset
• Proficiency in Microsoft Office Suite tools such as Excel (e.g. pivot tables VLOOKUP)
• Attention to detail and accuracy with proven ability to manage accurate data entry and uphold data integrity
• Comfortable working with large data and high-volume data entry for importing
• Results-oriented with demonstrated time management skills and ability to prioritize effectively to meet competing deadlines
• A self-starter with the ability to work both independently and in a collaborative team environment
• Exhibits strong interpersonal skills including verbal and written communication proficiency
• Works well under pressure and can adapt to fluctuating seasonal workload

• Ability to understand donor needs and to consider the donor experience

• Passion for healthcare philanthropy with experience in a hospital foundation or similarly complex environment is considered an asset

Total Rewards Package
This role has been evaluated with an annual salary range of $47000 - 68000. The hiring range for this position is $47000 - 58000. The salary will be determined based on the successful candidates years of experience qualifications and competencies that are relevant to this position. This position requires 5 days in office to support internal and external staff members and our donors.

In addition to salary our competitive compensation package also includes comprehensive health and dental benefits HOOPP (Healthcare of Ontario Pension Plan) 2 float days each fiscal year and additional Sunny Days (long weekend closures in advance of summer long weekends and Christmas).

We thank all applicants in advance. Only those selected for an interview will be contacted. Sunnybrook Foundation does not use AI to screen job applications.

We know that everyones career journey looks a bit different and experience comes in many forms. If youre unsure whether your experience matches all of the requirements but still think this would be a great fit we encourage you to apply.

Sunnybrook Foundation values equity diversity and inclusion within the workplace and is committed to fostering a work environment where employees can bring their whole selves to work are valued for their diversity and feel a sense of belonging.

Sunnybrook Foundation is committed to providing an inclusive and accessible recruitment experience for all candidates. If you require accommodation at any stage of the hiring process please let us know when you are contacted.