Gestionnaire, Relations avec les notaires

Come work for a company thats committed to the success of each and every employee. A place where innovators and collaborators come together and build on each others talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance default solutions and other real estate related products and services to legal lending valuation and real estate professionals across Canada. With FCT you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge purpose and the opportunity to grow both personally and professionally in a team-oriented environment youll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business and we actively work towards it every day.

As Manager Notary Relations you will be responsible for maintaining and growing a notary network that will be able to sign all of our RLS deals. You will be accountable for the management of the Notary network. Accountability will also include to develop the network find and onboard the notaries and maintain a strong relationship with the notary partners to ensure business continuity. You will act as a hub for the notary network internally and externally for all communications. You will manage notary complaints; provide improvements and solutions in notary services and make recommendations for new partnership as well as ending of partnerships. As Manager Notary Relations you might have to manage a small team of employees if needed.

As a Manager Notary Relations

• Gérer le réseau notaire (Assurez-vous davoir suffisamment de notaires pour signer toutes nos ententes RLS (virtuellement et physiquement) dans toutes les régions du Quebéc quils offrent un excellent service à la clientèle quils comprennent le partenariat et quils respectent les SLA contractuels.

• Identifiez des associes notaires solides expliquez le partenariat et lentente quils signeront.

• Assurez-vous que les niveaux de service des notaires sont respectés. Maintenez des relations etroites avec nos partenaires en rencontrant régulièrement les notaires et en initiant ces rencontres

• Partagez et recommandez des actions spécifiques du réseau. Evaluer le volume des transactions et le nombre de notaires nécessaires dans une région et le personnel en conséquence afin de garantir que les niveaux de service sont respectés

• Soyez responsable des resultats des niveaux de service

• Connaissance spécialisée du secteur du RLS du métier de notaire et du processus de clôture dune hypothèque au Québec.

• 5 à 7 ans dexpérience dans le domaine notarial immobilier ou hypothécaire.

• Un diplôme postsecondaire ou un diplôme de parajuriste

• Excellent pour établir et maintenir des relations a long terme et developper des partenariats suffisamment solides pour resister aux obstacles

• Compétences superieures en communication écrite et orale avec la capacité de gérer efficacement tous les niveaux dune organisation (internes et externes)

• Passionné par lorientation client avec une mentalite créative et résolutive

• Compétences exceptionnelles en planification et organisation

• À laise de travailler sous pression et avec des priorités concurrentes pour obtenir des résultats.

• La personne titulaire de ce poste doit être bilingue en français et en anglais en raison de la nature du poste et de la nécessité de communiquer efficacement avec les clients anglophones et les partenaires internes.

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HERES HOW YOULL CONTRIBUTE:

• Manage the Notary Network (Ensure we have enough notaries to sign all our RLS deals (virtually and physically) in all the Quebec regions that they provide excellent customer service that they understand the partnership and that they follow the contractual SLAs.

• Identify strong notary partners explain the partnership and the agreement they will sign.

• Ensure service levels of the notaries are met Maintain close relationships with our partners by meeting with notaries regularly and initiating those meetings

• Share and recommend specific actions of the network. Assess the volume of transactions and the number of notaries needed in a specific region and staff accordingly to ensure service levels are met

• Be accountable for results of the service levels

HERES WHAT YOULL BRING:

• Specialized knowledge of the RLS business the notary business and the closing process of a mortgage in Quebec.

• 5-7 years of experience in the notarial business real estate or mortgage business.

• Post-secondary degree or paralegal degree an assert

• Excellent at establishing and maintaining long-term relationships and developing partnerships strong enough to withstand obstacles

• Superior written and verbal communication skills with the ability to deal effectively with all levels of an organization (internal and external)

• Passionate about customer centricity with a creative problem-solving mindset

• Exceptional planning and organization skills

• Comfortable working under pressure and competing priorities to deliver results.

• Bilingualism in French and English is required for this position due to the nature of the role and the necessity to communicate effectively with English speaking clients and internal partners

Total Direct Compensation:

$120774 - $147611

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g. base pay plus any expected incentives or allowances where applicable)

HERES WHAT SETS US APART:

Through mentoring innovative tools and a variety of programs that engage and reward we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Hybrid work arrangements
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan
• And more!

*As per terms of the employment agreement

For over a decade FCT has been certified by the Great Place to Work Institute as one of Canadas best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive addition FCT is recognized as one of Greater Torontos Top Employers.

By joining us you will not only be part of an award-winning organization you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however all hiring decisions include human review.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act a request for accommodation will be accepted as part of FCTs hiring process.

To avoid any delays in the recruitment process if you require accommodation to apply please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment hiring placements transfers promotions training compensation benefits discipline and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race colour place of origin ethnic origin citizenship handicap (including mental and physical disability) sex sexual orientation gender identity and expression creed (religion) marital status family status (being in a parent/child relationship) age or any other basis prohibited by the applicable provincial or federal human rights legislation.