Full Time Operations Manager- Facilities

As the leader in the developmental services sector Bethesda Community Services is currently recruiting those interested in supporting adults children and youth with developmental disabilities.
We envision ourselves as a community of support that inspires encourages and empowers children youth and adults with special needs to live fulfilled lives. We value respect diversity and inclusivity collaboration and compassionate quality service.

POSITION OBJECTIVE

Bethesda is seeking an experienced Operations Manager Facilities to lead strategic planning capital project oversight infrastructure improvements procurement and space planning across all Bethesda properties in the Niagara Region/Hamilton. This role manages construction and renovation projects regulatory coordination and longterm capital planning while supervising Facilities and Purchasing staff. The Operations Manager ensures facilities and purchasing functions support organizational growth compliance and highquality environments for the people we support.

KEY JOB RESPONSIBILITIES

Leadership & Department Oversight

• Liaise with all levels of management to ensure optimal service experience
• Supervise Facilities and Purchasing staff.
• Set performance standards and monitor capital financial and human resources.
• Ensure compliance with HR policies Collective Agreement and employment legislation.
• Manage both unionized and nonunion environments.

Facilities Planning & Property Management

• Oversee all Bethesda properties across the Niagara Region-including asset planning preventative maintenance policy/SOP development and project lead
• Manage preventive maintenance SOPs risk practices asset planning policy development and stakeholder communication.
• Manage rural property needs and Water/Wastewater systems.
• Fleet vehicle management

Capital Projects & Infrastructure

• Lead design construction renovation and commissioning of capital projects.
• Coordinate with contractors vendors and internal teams.
• Manage budgets schedules scope and risk mitigation.
• Ensure safety accessibility and regulatory compliance.

Regulatory & Agency Liaison

• Liaise with MOE MTO MMAH TSSA ESA OHSA authorities.
• Ensure all infrastructure improvements meet legislative requirements.

Procurement Purchasing & BPS Compliance

• Oversees the purchasing department and all procurement activities.
• Ensures compliance with Broader Public Sector (BPS) procurement requirements.
• Estimates and tenders projects ensuring proper documentation and adherence to procurement rules.
• Assists with completion of BPS procurement documents including: o Request for Proposal (RFP) o Request for Quote (RFQ) o Request for Information (RFI)
• Ensures vendor of record practices and internal purchasing policies are followed.

Financial Management

• Develop and manage capital and operating budgets.
• Prepare reports recommendations and presentations.
• Align financial stewardship with longterm capital planning.
• Provide annualized property reports based on investment vs. need.

Quality Assurance & Safety

• Coordinate with Facilities Manager on design scope budgets and risk.
• Ensure quality assurance through contractor and vendor communication.
• Maintain compliance with operational safety and legislative requirements.
• Follow all Bethesda health and safety policies.

QUALIFICATIONS

Wage will fluctuate based on qualifications and years of experience

• University Degree in a related subject such as Business Management or Engineering; MBA is preferred

  • Successful completion of the Project Management Professional Designation (PMP) with PMI and Certified Facility Manager designation with IFMA is not required but considered an asset
  • Strong working knowledge of public procurement familiar with BPS directives
  • Minimum ten (10) years experience in a similar management function; preferably within Facilities Management.
  • Extensive knowledge of Provincial legislation including fire codes building codes the Occupational Health and Safety Act AODA Designated Substance Surveys Ontario Procurement By-Laws the Lien Act other Provincial Legislation. Experience with managing capital projects and reviewing capital budgets as well as supervising and overseeing onsite construction progress. Extensive knowledge of all standards and regulations relating to electrical plumbing HVAC appropriate environmental standards technical standards and safety is also required.
  • Strong communication skills both orally and written.
  • Computer and management skills including working knowledge of word processing and spreadsheet software.
  • Valid drivers license and clean driving record.
  • Ability to work flexible hours-including emergency after hours
  • Teamwork: excels at working with others and communicating with a team to provide the most effective support to clients.
  • Problem-Solving: able to navigate challenges and barriers always looks for potential pitfalls and risks to help mitigate problems ahead of time and knows when to ask for help.

  Proactive: anticipates and solves problems and issues before they are brought to your attention