Flooring Associate

As a Sales Associate you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals sales associates can make recommendations which solve customers problems and enhance their shopping experience.

This position will be focused on sales customer service and product knowledge within the flooring department but will also be cross-trained in other departments within the store.

• Drive sales through engagement of customers suggestive selling and sharing product knowledge
• Clarify and understand customers needs and take them to the best solution(s) for their projects
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently
• Continually learn about products and market conditions

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D365) used to process orders
• Grade 12 diploma or equivalentrequired