E-Commerce Lead

We are Pierre Fabre Laboratories a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey.
Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène Ducray A-Derma Klorane René Furterer and Pierre Fabre Oral Care.
By joining us you become part of a meaningful company where the human dimension is essential. You become a participant in the We Care Movement a movement that values excellence and innovation within passionate teams. Together we push the boundaries of science to unite health and beauty for the benefit of all because Every time we care for a single person we make the whole world better.

Present in 120 countries with a team of over 10000 employees we are proud to create a scientific and human impact today and tomorrow! If caring is at the heart of your values join Pierre Fabre Laboratories and become a key player in the We Care Movement.

GENERAL RESPONSIBILITIES

Lead the markets e-commerce acceleration and growth across assigned eRetailers (ePharmacies pure players marketplaces and omnichannel retailers).

• Define and executethe marketeCommerce strategyin alignment withmarket prioritiesandglobal eCommerce strategy.
• Beaccountable for the eCommerce P&Land e-comm market share performance for the market including:
  • Business growth
  • Digital shelf excellence
  • Superior online visibility for our brands

Main Responsibilities

1. Account Ownership & P&L

• Own the relationship and commercial performance (P&L) of assigned e-retailers.
• Build and negotiateeJBPs(joint business plans) with top e-retailers ensuring:
  • Clear growth objectives
  • Margin and profitability targets
  • Investment and activation plans
• Ensurepricing consistency ROI and competitivenessacross partners.

2. Strategy & Business Acceleration (Account Level)

• Drive commercial growthof the brand portfolio at assigned e-retailers by:
  • Maximizing sellout performance
  • Delivering accountspecific growth strategies
• Build eJBPsfor the assigned e-retailers and with the KAM(if in omnichannel structures) to ensure strong collaboration between:
  • Commercial
  • Marketing
  • Media
• Leverage datato identify acceleration opportunities (promo efficiency category trends retailer-specific levers).
• Define and execute the market e-commerce strategyaligned with:
  • Market business priorities
  • Global / regional e-commerce strategy

• Lead the markets e-commerce accelerationacross:
  • ePharmacies
  • Pure players
  • Marketplaces
  • Omnichannel retailers

• Act as the e-commerce voice in market leadership discussions representing:
  • Channel strategy
  • Digital shelf priorities
  • Retail media & activation needs

• Be accountable for the e-commerce P&Lfor the market including:
  • Revenue and profit delivery
  • ROI and profitability tracking

• Review and approveretailer activation plansproposed by eKAMs and/or KAMs.
• Responsible for delivering e-commerce market share growth in the market
• Leverage data to identify acceleration opportunities(promo efficiency category trends retailer potential) to improve e-commerce performance

3. Promo & Commercial Planning

• Manage sellin forecasts promo planning and profitability trackingfor assigned accounts.
• Proposepromo plans and media activationsto the Ecommerce Head or Commercial Director for approval.
• Ensure properassortment & portfolio management:
  • Hero SKUs and key innovations are listed visible and supported.

4. Collaboration with eRetail Activation & Digital Shelf

• Responsible for ensuring timely execution of e-Retail Content on the e-Retail websites in partnership with e-retail Activation Specialist
• Collaborate with thee-retail Activation Specialist & Media Specialiston:
  • Content and PDP optimization (images titles descriptions A content)
  • Retail media priorities
  • Digital shelf improvement plan for the account

• Work hand-in-hand with e-retail Activation toalign content promotions and activationswith account priorities.
• Partner with the Media Specialist and e-retail Activation to ensureDigital Shelf Excellenceon assigned accounts through theCARS framework.

5. Retail Media & 360 Integration

• Collaborate with theMedia Specialist to:
  • Plan and execute retail media activations(display search onsite placements) aligned with eJBPs.
  • Integrate retail media into360 brand campaigns.

• Support optimization ofmedia budgetsby identifying high-performing placements keywords and partners.

6. Data Tracking & Performance Insights

• Leverage dashboards and analytics tools(e.g. Flywheel eStore Stackline SimilarWeb) to:
  • Track performance and KPIs
  • Identify issues and opportunities

• Report performance insights and opportunitiesto commercial and marketing teams.
• Trackcompetitive actionson assigned e-Retailers and propose responsive actions.

Education

• Bachelors degree in Business Marketing Digital Commerce or similar
• Masters / MBA and eCommerce or digital marketing certifications are a plus

Experience

• 3-5 years in commercial / sales / KAM / trade marketing roles

• Minimum 24 years ineCommerce / eRetail account management

• Experience with:
  • Managing or co-managingaccount P&L / budgets
  • Building or executingJBPs / eJBPs
  • Promo planning sell-in forecasts ROI tracking
• Background in FMCG / Consumer Health / Beauty / Pharma is a plus

Skills

Commercial & eRetail

• Strong account management and negotiation skills
• Knowledge of pricing promo mechanics assortment trade terms
• Ability to manage sell-in sell-out and basic profitability

Digital & Media

• Understanding ofdigital shelf(content availability ratings & reviews search)
• Experience with PDP optimization and hero SKU visibility
• Basic understanding ofretail media(sponsored products search display)

Data & Tools

• Confident with dashboards & analytics tools (e.g. eStoreCheck Helium10 Stackline SimilarWeb or similar)
• Strong Excel; good PowerPoint for reporting and storytelling
• Able to interpret KPIs and turn them into concrete actions

Languages

• FluentEnglish & French
• Local market language(mandatory)

Competencies & Behaviours

• Strongownershipmindset (treats accounts like a business)
• Data-driven analytical and detail-oriented
• Proactive solution-focused and execution-strong
• Collaborative with Commerical Director E-retail Activation Marketing Media Supply Finance
• Clear structured communicator comfortable with regular performance reporting

Leadership Model Competencies

• COMMIT TO THE VISION: I implement the Groups strategy.
• ACT EFFICIENTLY: I improve the Groups performance and profitability by being efficient.
• COLLABORATE: I collaborate within and outside my team.
• IMPROVE EVERY DAY: I am determined to learn and progress constantly.
• BE CREATIVE: I innovate for the benefit of customers.
• BE AMBITIOUS: I strive to exceed my goals.
• GIVE FEEDBACK: I give constructive feedback for collective success.

The above job description is subject to changes imposed by the natural evolution of the position whether due to new techniques discoveries training use of new tools etc.; For this reason the employee accepts that these changes may occur and that instructions may be given by the company verbally or in writing at its discretion. The employee must comply with these instructions diligently as they are integrated into the duties to be performed in their job.

Increase turnover margins and awareness for the brand or franchise as well as long-term partnerships and trade relations with major national or regional accounts while complying with ethical rules and the defined strategy.

At Pierre Fabre Laboratories we believe that our greatest asset is our people.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race color religion creed national origin or ancestry sex sexual orientation gender identity or expression age physical or mental disability veteran or military status genetic information or any other legally recognized protected basis under federal state or local law. The information collected by this application is solely to determine suitability for employment verify identify and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the companys personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus we commit to considering all applications equally without fail.