Dynatrace Technical Architect (Canada)

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their missioncritical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance competitiveness and customer experience.

Location: Remote work available

Responsibilities

Observability Architecture & Strategy

• Define and own the endtoend observability architecture using Dynatrace across onprem cloud and hybrid environments.

• Design scalable secure and resilient monitoring and APM architectures aligned with enterprise standards.

• Establish observability best practices standards and patterns for applications infrastructure networks and cloud services.

• Translate business and operational requirements into Dynatrace platform design and roadmap

Dynatrace Platform Design & Implementation

• Lead the design deployment and configuration of Dynatrace (Managed/SaaS) including Cluster OneAgents ActiveGate extensions and integrations.

• Architect solutions for APM Infrastructure Monitoring DEM (RUM & Synthetic) Log Monitoring and Cloud Observability.

• Ensure optimal design for performance high availability and scalability of the Dynatrace platform.

• Define data organization standards (tenant management zone tagging etc) and access control.

Integration & Automation

• Design and implement integrations with:

  • CI/CD pipelines (e.g. Jenkins Azure DevOps GitHub) Good to have.

  • ITSM tools (e.g. ServiceNow)

  • Cloud platforms (AWS Azure GCP)

  • Containers and orchestration platforms (Kubernetes OpenShift)

• Drive automation of monitoring alerting and remediation using Dynatrace APIs workflows and SRE practices.

• Enable shiftleft observability and DevSecOps monitoring use cases.

Vendor & Platform Roadmap Management

• Act as the technical liaison with Dynatrace for architecture discussions escalations and roadmap alignment.

• Evaluate new Dynatrace features and drive adoption of nextgeneration capabilities.

• Contribute to platform evolution upgrades and longterm observability strategy.

Documentation & Knowledge Enablement

• Produce and maintain architecture diagrams standards runbooks and design documents.

• Define operating models and handover processes for support teams.

• Support training initiatives and knowledge transfer across teams.

Qualifications

• Strong communication and executive level presentation skills.

• Extensive experience with Dynatrace implementations.

• Strong Applications and Infrastructure system design patterns and solutions knowledge in both traditional and cloud environments.

• Dynatrace Implementation or Administration professional certification.

• Canadian permanent resident or citizen.

Years of Experience:8-15 years

Level of Formal Education: Bachelors degree in Computer Science is preferred but not necessary.

Other Competencies

• Solid and verifiable analytical and problem-solving capabilities.

• Excellent decision-making skills.

• Experience working in on-shore/offshore model.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive flexible and competitive benefits program which includes but is not limited to health dental and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan paid holidays paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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