Dispatch Officer

Reporting to the Manager of Security the Dispatch Officer safeguards people University buildings and property and works to ensure a safe environment on the University campus in accordance with established regulations and procedures. The Dispatch Officer plays an active role in ensuring compliance with University policies regulations and procedures as they apply to themselves and all persons on the campus. The Dispatch Officer is also responsible for the Mount Saint Vincent University switchboard and security lines. The Dispatch Officer will process all incoming calls and inquiries record messages and dispatch calls to Security and Facilities staff. They are also the primary communication resource for patrol staff. All emergency services for the University are centralized through this position. There is a requirement to handle cash and deposits on occasion. The Dispatch Officer handles key control for departments across campus.

The successful applicant will have a Grade 12 education and preference will be given to those with related experience. Applicants should have well-developed inter-personal skills excellent communication skills and a proven ability to work effectively under pressure and with minimal supervision. The ability to multitask and remain organized is essential for working in an environment with multiple phones radios and customers. Strong report-writing skills are required to accurately document incidents and activities.

A St. Johns Ambulance First Aid/CPR course and/or previous Security Patrol experience will be considered an asset. The applicant must be able to work a rotational schedule including days evenings nights weekends and holidays as required. As reporting systems and supporting documentation are primarily electronic candidates must be proficient in Microsoft Office Suite and related business enterprise systems. Applicants should be sensitive to the environment of Mount Saint Vincent University a university dedicated to the higher education and development of women. Mount Saint Vincent University is a smoking-restricted campus.

A leader in online and experiential learning Mount Saint Vincent University takes a personalized approach to education to nurture socially responsible global citizens. With equity diversity inclusion and accessibility at the fore MSVU has been challenging the status quo since its founding 150 years ago (1873) and today prioritizes access and impact for all underserved groups. MSVU has been nationally recognized for having one of the lowest student-to-professor ratios across its programs in Arts Science Education and Professional Studies; for providing students early access to valuable research opportunities; for its legacy in the advancement of women; and for facilitating critical advancements in food security healthy aging literacy nutrition childhood development and more. MSVU is located in Mikmaki the unceded and ancestral territory of the Mikmaq People.