Director of Product — Ecosystem

Third-Party Ecosystem Strategy

• Lead Casewares third-party ecosystem strategy and keep it current as the market moves.

• Understand the technology solution landscape and the determine the priority of partnerships and integrations across customer integration use cases and third-party technology integrations

• Bring the evidence behind those decisions: firm technology-stack data customer demand signals and competitive position.

• Set out the strategy for senior leadership and the trade-offs within it.

Ecosystem Product Surface

• Own the roadmap for the ecosystem product surface inclusive of interoperability capabilities integrations connectors marketplace and developer tooling.

• Identify and communicate delivery risks against the roadmap.

• Own the marketplace as a product surface including how partners and their capabilities are presented and discovered.

• Decide what enters the ecosystem surface and what is deprecated.

Build Buy or Partner Framework

• Own the build buy or partner framework and apply it to ecosystem capability decisions.

• Maintain the classification that determines whether a capability is built acquired or partnered.

• Produce the analysis and recommendation behind each decision including the case for the option not taken.

• Take recommendations through to a decision with senior leadership working with corporate development and finance where the answer is to acquire or invest.

Interoperability Requirements and Integration Workflows

• Lead the understanding of what interoperability capabilities customers and partners need and translate it into product requirements inclusive of Agentic Interoperability

• Define the integration workflows Caseware supports and the technical standards an integration must meet.

• Manage integrations as products with defined adoption targets quality expectations and support models.

• Recruit and run design partners to validate integrations before general availability.

Third-Party Developer Experience

• Lead on the experience of third parties building against Caseware and inform the product requirements for the APIs SDKs documentation and tooling they use.

• Define what self-service onboarding looks like for a partner or customer developer.

• Advocate for the platform capabilities the ecosystem surface depends on including security performance and extensibility.

Partner Program Design

• Design the partner program covering intake evaluation certification and the marketplace.

• Set the bar a partner must meet to be certified and the criteria applied at intake.

• Define partner onboarding and enablement so partners can integrate at scale

• Define the operating model for the program including governance tooling and reporting cadence.

Working with Engineering

• Partner with engineering on interoperability requirements technical standards and sequencing.

• Provide the customer and market context behind each requirement not only the requirement.

• Surface trade-offs and constraints that affect roadmap commitments and agree the path through them.

Commercial Collaboration

• Provide the product and technical position into partner contracting and negotiation.

• Contribute to the ecosystem monetisation model including marketplace referral and revenue-share approaches.

• Work with Legal on NDAs term sheets and the technical terms of partnership agreements.

Go-to-Market and Customer Enablement

• Work alongside Sales Support and Marketing on go-to-market for ecosystem capabilities.

• Inform product positioning and the market narrative for the ecosystem.

• Define the ecosystem performance measures and report against them on a set cadence.

Team Leadership

• Lead and grow the ecosystem product team as the ecosystem scales.

• Set the standard for how the team defines requirements sizes opportunity and reports delivery risk.

• Represent the partner and developer perspective within Caseware.

• 8 years in product management including ownership of platform integration or ecosystem products.

• Experience owning a roadmap for a product surface used by third parties.

• Working knowledge of API-based integrations MCP interoperability standards marketplaces and developer experience.

• Experience applying a build buy or partner framework including evaluating partnerships or acquisitions.

• Experience defining a partner program including intake and certification criteria.

• Commercial fluency: able to contribute to contracting and monetisation decisions without owning them.

• Able to set out a product strategy and the evidence behind it to a senior audience.

• Comfortable operating with ambiguity and willing to set direction and do the hands-on work.

• People leadership experience or a clear appetite to build and lead a team over time.

• Experience in audit accounting or professional services software is an asset.

• Bachelors degree in Business Technology or a related field.