Digital Senior ManagerManager, Concierge Analytics
Job Summary
THE BUSINESS
We are Everyday Luxury.
Itswhat we do and how we do it together.
Itsworking alongside world-class talent in pursuit of world-class results.
Itsmaximizing your potentialina high-performance culture.
Itsknowing that wherever you are you belong.
Itselevating your world and the world of those who love and will love Aritzia.
ItsYou. And an endless runway of opportunity.
Witha GlobalSupportCampus in Vancouver andadditionalSupport Office hubsin major cities across North AmericaincludingToronto New YorkLosAngelesandSeattleourworkplace network is strategically designed tosupport our People and serve ourClientsa frictionlessexperience. So you can do what you do best with us.
THE TEAM
The mission of theDigitalTechnology department is to design build deliver andoperaterobust efficient and scalable technology solutions that align with our strategic business and technology goals.
THE OPPORTUNITY
Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be part of the team responsible for delivering everyday luxury experiences to Aritzias clients by leveraging technology to meet and exceed the vision and mission of the business. As the Senior Manager/Manager Concierge Analytics you will combine your deep understanding of our landscape with your passion for data and masterful analytics skills to uncover opportunities that will enable Aritzia to deliver world class every day luxury experiences. With the skills you gain in this role the opportunities are endlessfrom a rewarding career inDigital Technology to continued growth and development with Aritzia.
THE ROLE
As the Senior Manager/Manager Concierge Analytics you will:
Partner business leaders to define KPIs shape data roadmaps and translate complex business requirements into scalable data product specifications
Lead the complete data product lifecycle from discovery and data ingestion architecture to data modeling front-end delivery and ongoing maintenance & enhancements
Design and deploy dashboards reporting frameworks and data models that empower self-service insights
Define KPIs and reporting strategies to enable effective decision-making
Effectively communicate complex technical solutions and insights to senior leadership
Direct and mentor a high-performing team providing technical leadership fostering continuous professional growth and ensuring delivery excellence
THE QUALIFICATIONS
The Senior Manager/Manager Concierge Analytics has:
Proven skills certificationseducationand/or experience in:
Leading the full Data Product Lifecycle
SQL and either Python or R
Modern data warehouses with a preference for BigQuery
Leveraging AI to accelerate workflows enhance insights and improve effectiveness
Bridging business strategy and technical execution
Coaching and developing data professionals
Contact center experience is considered an asset
A commitment to learn and apply Aritzias Values and Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
THE COMPENSATION
At Aritzia we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.
The range for roles at this levelis$100000-$300000/year. Total compensation may include base bonus and/or equity depending on the role which has the potential to be greater than this range.
With comprehensive benefits aspirational workspaces and elevatedperksand experiences we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product DiscountMaybe youveheard of our famous product discount Or our exclusive private shopping events You have now.
Baby LeaveProgramWe provide up to 16 weeks of paid time to support you and your growing family.
A-OKCommissary& CafeEveryday Luxury dining exclusive to in-house bistro and cafeisa private oasis where employees can enjoy curated subsidized Everyday Luxury dining.
The SETOur in-office fitness studio and gym withstate-of-the-artequipment custom-createdclassesand optional personal training. Open 7 days a weekitworks out well.
Aritzia Virtual WellnessBecause your healthhappinessand safety matter we provide24/7 resources to support you in your wellbeing goalswhethertheyrephysical mentalsocialor financial.
Aspirational WorkplaceOur offices are specially designed to be spaces of creativityproductivityand dog friendly. Woof.
AmenitiesAdditional amenities include a private parents room shower facilities with elevated complementary conveniences bike rooms and more.
The ExtrasWe also offer a multitude of otherperkslike dry-cleaning hotel and restaurant discounts self-carepromosand on-site medical care.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Were committed to making your experience positive and transparent. Please note our recruiters will only contact you using an @ email address. If you receive recruitment-related messages from other domains please disregard them.
Required Experience:
Senior Manager