Digital Content Manager

Opportunity: Digital Content Manager

About the Company

kg&a is a well-established Canadian consulting firm specializing in strategic communications and advisory services. The organization works with a diverse portfolio of clients to develop strategies manage complex projects and build strong relationships with key stakeholders.

With a reputation for excellence innovation and collaborative problem-solving the firm provides employees with the opportunity to work on impactful initiatives while developing professionally in a supportive and high-performing environment. The organization values strategic thinking accountability and a commitment to delivering exceptional results for its clients.

Position Summary

The Digital Content Manager is responsible for leading the creation planning development and optimization of high-quality digital content across client accounts and campaigns. This role serves as a subject matter expert in digital content creation and strategy ensuring content is aligned with campaign and client goals. The Digital Content Manager partners closely with account teams and clients to translate communications strategies into engaging digital experiences and measurable results.

• Lead the development and execution of digital content that supports client objectives and campaign strategies
• Collaborate with account teams on content ideation channel selection audience engagement and digital best practices
• Create edit and publish content across websites social media email campaigns and other digital platforms including videography and photography as needed
• Create category-defining content that is ahead of trends sharp and performance-focused
• Ensure content reflects brand standards accessibility requirements and user experience best practices
• Provide expertise in digital content creation and strategy content marketing SEO accessibility and audience engagement
• Recommend content approaches that improve reach engagement and overall campaign performance
• Use analytics audience insights and performance metrics to guide content decisions and continuous improvement
• Monitor emerging trends platforms and technologies to inform recommendations
• Ideate produce and manage content campaigns and publishing plans across assigned accounts
• Write edit and review content for clarity tone brand alignment accessibility and search optimization
• Maintain content inventories publishing schedules version control and approval records
• Lead multiple client initiatives simultaneously effectively managing quality timelines budgets and deliverables
• Work closely with account teams creative partners and clients throughout the content development process
• Participate in client meetings and presentations providing recommendations on content execution channel effectiveness and performance
• Build trusted client relationships through responsive service quality delivery and thoughtful guidance
• Identify risks gaps resourcing needs and opportunities early and communicate proactively
• Share expertise and best practices to strengthen digital content capabilities across the organization
• Coach account managers on content development and publishing processes
• Contribute to the continuous improvement of digital content tools workflows standards and production efficiency

• A degree in Communications Marketing Journalism Digital Media or a related field
• 36 years of experience in digital content production communications marketing or a related discipline
• Exceptional writing editing and digital storytelling abilities
• Hands-on experience creating and publishing content across multiple digital channels and for varied audiences
• Strong understanding of SEO accessibility standards user experience principles and digital content best practices
• Experience working with content management systems publishing tools analytics platforms and evolving digital technologies
• Strong project management skills including the ability to manage multiple client initiatives priorities deadlines and budgets simultaneously
• A collaborative proactive accountable and solutions-focused approach
• Curiosity creativity strong attention to detail and a commitment to continuous learning
• Experience working in an agency consulting communications or professional services environment is considered an asset.

Workplace Requirements and Conditions:

• Hybrid three (3) days per week in office
• Located in downtown Toronto

To Apply:

Interested and qualified candidates are invited to forward by email a letter of application and a résumé to offers a competitive salary range of $75000 - $90000 plus benefits.