Customer Service Representative
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. We sit at the heart of the supply chain partnering with producers and customers to source make and deliver products that are vital for living. By providing customers with lifes essentials we enable businesses to grow communities to prosper and consumers to live well.
This position is in our Ag & Trading enterprise where we connect producers and users of grains and oilseeds around the globe through origination trading processing and distribution. We also offer a range of farmer services and risk management solutions.
The Customer Service Representative will support a moderate scale of customer service activities for a single site this role you will contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Maintain systems and relationships that meet customer demand forecast as well as other databases related to shipments and inventory management.
Inform customers about order status invoices contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision while escalating more complex issues to appropriate staff.
Relocation assistance will not be provided for this position.
Minimum Required
Bachelors degree in a related field or equivalent experience
At Cargill we are committed to building a workplace where individuals from all backgrounds feel respected valued and able to contribute fully. We believe that bringing together different perspectives strengthens our teams and drives better outcomes.
Cargill is an equal opportunity employer and is committed to providing an accessible recruitment experience. If you require accommodation at any stage of the hiring process please let us know so we can work with you to meet your needs.
Required Experience:
Unclear Seniority
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
