Courier Operations Supervisor
Job Location:
Saint John - Canada
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Midland Transport is currently seeking a Courier Operations Supervisor in Saint John NB. The Courier Operations Supervisor is the first point of contact for all things courier in Saint John NB. All drivers and dock staff will report to the supervisor who in turn reports to the terminal manager. Responsible for dispatching coding reporting and driving operational excellence through daily management/ Irving Management System.
Midland is proud to offer a competitive salary and benefits package including but not limited to:
A flexible health drug dental and vision plan
Employee & Family Assistance Programs
Health & wellness reimbursements includes gym memberships fitness classes or online workout programs
Maternity leave top-up program (if applicable)
RRSP matching program
Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
Growth and progression opportunities within Midland and the larger network of the JD Irving group of companies
Hybrid Work Schedule (if applicable) to provide you the flexibility to work from home up to 2 days per week
Responsibilities
Monday to Friday 7:00am-4:00pm .
Oversee daily courier operations including dispatching coding and reporting
Optimize delivery routes to maximize service efficiency and control costs
Lead daily huddles and monthly meetings to support and communicate operational updates
Conduct quarterly driver ride-alongs to identify and implement on-road efficiencies
Partner with Terminal Manager to review weekly service and cost performance reports
Manage courier budget making adjustments to ensure targets are met
Conduct semi-annual performance reviews with direct reports to drive development and improvement
Supervise dock operations maintaining a clean functional environment and leading continuous improvement initiatives
Qualifications
5 years experience managing a team. Experience in the transportation industry (courier specific) considered an asset
Minimum High School Diploma University/College degree considered an asset
Effective communicator with demonstrated ability to work within a team environment
Ability to work in a fast-paced environment
Ability to work effectively with Excel Word and Teams
Class 5 license for covering a driver if needed
Experience using ERP systems such as FACTS considered an asset.
Required Experience:
Manager
About Company
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With ... View more
