Coordinator, Locates
Job Summary
Come Build Your Career at Aecon!
Aecon delivers some of the most complex and impactful infrastructure projects from transformative transportation networks to critical energy industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions segment.
At Aecon you can count on:
- Safety Always. Our number one core value. The safety of our people projects partners and stakeholders is our priority focus today and always.
- Integrity. We lead by example with humility and courage.
- Accountability. Were passionate about delivering on our commitments.
- Inclusion. We provide opportunities where people feel valued supported and empowered to contribute fully.
We deliver infrastructure with purpose and our people are at the heart of everything we do. Aecon employees are incredibly proud to build some of the most impactful infrastructure of this generation we call it Aecon Proud.
At Aecon we:
- Ensure you and your family receive the services and benefits needed to support your mental emotional and physical well-being.
- Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University tuition reimbursement and Leadership Programs.
- Are committed to creating work environments focused on mutual respect teamwork collaboration and new ideas through meaningful initiatives training partnerships with Veteran groups our Aecon Women in Trades and diversity programs as well as our Employee Resource Groups (ERGs) to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture.
- Operate responsibly by managing risk safety and environmental considerations across all our projects and surrounding communities.
Our success is built on the passion expertise and dedication of our people. Together we embrace strong execution innovation and continuous improvement values that come to life through the unique talents and collaborative spirit of every team member. If youre inspired to make a difference through future-building projects join our best-in-class team.
- Create manage and distribute documentation and correspondence.
- Create locate packages.
- Screen requests and identify issues to determine priority.
- Schedule and dispatch Locators for utility locates.
- Dispatch locate requests.
- Attend client coordination conference meetings.
- Coordinate and provide meeting set-up for internal and external meetings.
- Support the billing process to ensure accuracy.
- Drive an inclusive culture to promote equity welcome different perspectives and enable career progression by fostering a sense of belonging.
- Experience with utility locates is considered a strong asset.
- Excellent ability to clearly and effectively communicate information and clarify requirements both orally and in writing.
- Strong customer service orientation and demonstrated customer service skills.
- Ability to work in a multi-client environment applying client-specific business processes to individual service request situations.
- Work with a sense of urgency by demonstrating the ability to shift priorities to accomplish objectives.
- Effectively manage time to keep commitments to both internal and external clients.
- Proficient with Microsoft Office products (MS Word MS Excel MS Outlook).
- Highly organized and able to multi-task.
- Ability to probe and gather detailed information from callers assess issues accurately and assign level of priority.
- Be a champion of inclusion and diversity.
Aecon fosters diversity inclusion and belonging within and across our organization. We welcome all to apply including women visible minorities Indigenous peoples persons with disabilities and persons of any sexual orientation or gender identity.
We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA) and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations appropriate accommodations will be provided upon request throughout the interview and hiring process.
As part of our commitment to fair and transparent hiring practices Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecons AI Usage Policy. All final decisions are made by qualified Aecon team members.
Required Experience:
IC